Case Manager

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403b Competitive matching

Employee Referral Program

Job summary

CASES is seeking a dedicated Case Manager for its Community Resources for Employment and Development (CRED) program, partnering with participants to achieve life and career goals. The role emphasizes participant-centered approach and non-judgemental responsiveness.

Responsibilities include engaging participants, building relationships, identifying long- and short-term goals, assisting with benefits, housing documents, and data entry; flexible schedule with some remote work.

Qualifications

• Bachelor's or associate degree and experience with City systems such as justice, public assistance, housing.
• Three years or more experience in providing case management.
• Commitment to serving at-risk participants.
• Willingness to be in the field with participants and team.
• Strong communication skills.

Responsibilities

• Encourage and empower participants to engage and remain in programming
• Develop and maintain positive and professional relationships with participants
• Partner with participants to establish long-term and short-term goals
• Accompany participants who may need benefits assistance, support navigating housing issues, vital documents, etc
• Develop and maintain resource guides for participants to access
• Collaborate with team members to ensure information is being communicated between team regarding participants
• Connect participants to resources that meet their needs
• Enter data entry/notes at the end of each workday
• Other duties as needed or required

Skills

Strong communication skills

Field work willingness

Empathy and people skills

Education

Bachelor's or Associate degree

Job description

Job Title: Case Manager

Job Summary: CASES is seeking a dedicated Case Manager for its new workforce development program - Community Resources for Employment and Development (CRED) - who is participant centered and desires to work in partnership with participants to accomplish their life and career goals. The ideal candidate has experience working with individuals who have systems involvement and has the fundamental belief that change is possible. The Case Manager must be sensitive to the needs, feelings, and cultural backgrounds of the participants, and be responsive in a non-judgemental manner.

Shift Hours: This position is full-time Monday – Friday from 9:30 AM – 5:30 PM or 10:00 AM - 6:00PM

Salary: The salary for this role is $60,000 per year.

Location Address: 25 Chapel Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.

What You Will Be Doing:

• Encourage and empower participants to engage and remain in programming
• Develop and maintain positive and professional relationships with participants
• Partner with participants to establish long-term and short-term goals
• Accompany participants who may need benefits assistance, support navigating housing issues, vital documents, etc
• Develop and maintain resource guides for participants to access
• Collaborate with team members to ensure information is being communicated between team regarding participants
• Connect participants to resources that meet their needs
• Enter data entry/notes at the end of each workday
• Other duties as needed or required

What We Are Looking For:

• A bachelor's or associate degree and experience working with City systems such as justice, public assistance, child welfare, education, and housing
• Three years or more experience in providing case management; navigating city systems
• Deep passion for working with at risk participants
• A willingness to be in the field alongside participants and team members
• Strong communication skills

Preferred Skills:

• Fundamental belief that change is possible
• Experience in working with participants 18-40

Employee Benefits:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program

Our Values

PEOPLE| Hold people’s stories with dignity
UNITY| Commit to a shared mission
RESPECT| Celebrate the strength of diversity
PROGRESS| Always work to improve
OPTIMIZE| Make the best use of resources
SOLUTIONS| Work together to solve problems
EMPATHY| Seek to understand others

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday – Friday from 9:30 AM – 5:30 PM or 10:00 AM - 6:00PM

35 hours per week excluding breaks