Case Manager

City of Lincoln; New York (NY); On-site; USD 49,000 - 60,000; Full time

Job summary

Home/Life Services Inc. is a Brooklyn-based community organization dedicated to helping families affected by homelessness.

The Case Manager oversees client cases from intake to move-out, providing essential support to achieve the best outcomes under the supervision of the Case Manager Supervisor and Social Services Director. This full-time, non-exempt role emphasizes thorough assessments, documentation, and collaboration with the Housing Specialist to craft exit strategies and individualized

Qualifications

• Bachelor's degree required in a relevant field.
• Minimum 2 years’ experience in Social Services.
• Strong interpersonal and communication skills; organized.
• Bilingual English/Spanish is a plus.

Responsibilities

• Oversee client cases from intake to move-out.
• Complete assessments and collect required documents.
• Maintain accurate case notes and progress reports.
• Collaborate with Housing Specialist to develop exit strategies and ILP plans.
• Provide referrals to agencies and services as needed.

Skills

Interpersonal skills

Verbal and written communication

Organizational skills

Education

Bachelor's degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Services

Job description

• Location 9720 Kings Highway,Brooklyn, NY, 11212,United States
• Base Pay $54,636.35 / Year
• Employee Type Non-Exempt

GENERALJOBDESCRIPTION Reports to: Case Manager Supervisor /SSD

Department: Social Services

FLSA Status: Non-Exempt

Employment Status: Full-Time

Home/Life Services Inc. established in 1995, is a community-based, human services organization committed to improving the economic and social health of families impacted by homelessness. Operating from a client centered perspective, Home/Life provides a safe and therapeutic environment that supports the social and economic independence of its families served. By developing and implementing innovative services and programs within our Families with Children’s facilities, we provide case management and job counseling, as well as help our families access the economic housing support that allows them to enter and stay in permanenthousing.

Under the direction of the Case Manager Supervisor and Social Services Director, The Case Manager is responsible for overseeing client's cases from intake to move out, providing the support necessary to achieve the bestoutcomes.

DUTIES AND RESPONSIBILITIES

The responsibilities of the Case Manager include but not limited to:

Administrative:

• Completes an assessment and fathers required documents (i.e.: birth certificates, social security cards, picture IDs,etc.)
• Shows the Safe Sleep Video and carry out the appropriate documentationprocess
• Makes sure that clients sign the Code of Conduct and the facilities rules andregulations
• Obtains any possible proof of employment and assists with obtainingentitlements
• Maintains clients’ records by reviewing case notes; logging events andprogress
• Communicates clients’ progress by conducting weekly interdisciplinary meetings andevaluations
• Handles intakes of adults and ensures that all documentation is accurate and properlyfiled
• Recommends action plan and develops an Independent Living Programs (ILP) for clients that is reviewed and updated on a weeklybasis
• Collaborates with the Housing Specialist to create an exit strategy and target exit date
• Conducts weekly unit inspections
• Maintains detailed records of each client in the form of progress notes throughCARES
• Provides Social Services Director (SSD)/ Case Manager Supervisor with reports and summaries of caseload for managementreview
• Complete new Intake assessment within 48 hours of family admission to thefacility
• Advocate and make referrals to agencies and service providers based upon familyneeds
• Liaison for management, communicating clients’ progress and any caseconcerns
• In the event of an emergency, Essential Employees are required to report to work as scheduled

Programmatic Achievement:

• Carries out case management activities as per the Part 900 Regulations and the Department of Homeless Services (DHS) Case Management Guidelines for familyshelters
• Tasks family with seeking and acceptinghousing
• Responsibleformeetingtargetgoalssetforeach client bythe Housing Specialist
• Develop individualized short term and long-term goals andobjectives

SKILLS AND QUALIFICATIONS

• Bachelor's Degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Servicesrequired.
• Minimum of 2 years’ experience working within the Social ServicesField
• Must have strong interpersonal skills and be able to communicate effectively (verbally and in writing)
• Must beorganized
• Experience with DHS Cares / Homeless population is a plus
• Bilingual English/Spanish is a plus

Requirements

Summary

Additional Information

• Work Locations 9720 Kings Highway Brooklyn, NY 11212