Case Manager

Music City Detox; Tennessee; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k Match

Paid-Time Off

Sick Time

Holiday Pay

Job summary

Music City Detox in Tennessee seeks a dedicated Case Manager to plan, implement, and coordinate individualized client services during residency and for continuing care after discharge. The position also delivers psychoeducational and motivational instruction in group and individual settings and supports administrative duties to ensure program quality.

Responsibilities include screening, intake, assessment, service plan development, referrals, transportation coordination, and follow-up for at

Qualifications

• Bachelor's Degree is required.
• Knowledge of case management; experience with substance abuse, mental health, housing, and community supports preferred.
• Experience building rapport with substance-abusing populations and making referrals.
• Experience managing patient services and records; compliance with internal and external regulations.

Responsibilities

• Screen, intake, orientation, and assessment of patients.
• Develop/refine individualized service plans; refer services; arrange transportation; follow up for 30 days post-discharge.
• Provide individual case management sessions; document reviews in client records.
• Motivate recovery and engage patients in recovery activities.
• Identify and connect patients to resources for immediate needs and future levels of continuing care and housing.
• Conduct psychoeducational and motivation enhancement groups.
• Attend staff meetings and trainings to coordinate with the team and ensure quality of care.
• Maintain relationships with agencies, resources, and families; provide information and referrals; follow up to ensure service delivery.
• Other duties as assigned.

Skills

Attention to detail

Interpersonal skills

Analytical skills

Customer service

Education

Bachelor's Degree

Job description

Position Summary

The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge. The Case Manager also delivers psychoeducational and motivational enhancement instruction in group and individual settings and performs administrative duties in support of the program.

• Perform patient screening, intake, orientation, and assessment.
• Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge.
• Provide individual case management sessions on a basis in conjunction with the level of care requirements and document the review in the client's record.
• Assist patients in developing motivation for recovery and engaging in recovery activities.
• Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports,
• Conduct psychoeducational and motivation enhancement groups.
• Attends staff meetings, case conferences, and required training to coordinate with the program team and ensure the quality of care and continuity in accordance with clinical policy.
• Maintain a working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered.
• Other duties as assigned.

Description

Position Summary

The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge. The Case Manager also delivers psychoeducational and motivational enhancement instruction in group and individual settings and performs administrative duties in support of the program.

Essential Duties

• Perform patient screening, intake, orientation, and assessment.
• Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge.
• Provide individual case management sessions on a basis in conjunction with the level of care requirements and document the review in the client's record.
• Assist patients in developing motivation for recovery and engaging in recovery activities.
• Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports,
• Conduct psychoeducational and motivation enhancement groups.
• Attends staff meetings, case conferences, and required training to coordinate with the program team and ensure the quality of care and continuity in accordance with clinical policy.
• Maintain a working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered.
• Other duties as assigned.

Requirements

Education

• Bachelor's Degree curriculum from an accredited institution, or an equivalent combination of education and experience, is required.

Experience

• Knowledge of and experience with case management is required.
• Experience with substance abuse, mental health, health, housing, and community support services is required.
• Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred.
• Experience managing patient services and computerized and manual records is strongly preferred.
• Experience complying with internal, local, state, and federal requirements and regulations is strongly preferred.

Key Competencies

• Must be detail oriented.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal and analytical skills.
• Exceptional customer/client service with the ability to resolve service issues.
• In-depth knowledge of Joint Commission and DHS standards
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to handle multiple priorities with a sense of urgency.

Work Environment

This position is an in-person/office work environment. There will be daily face-to-face interaction with staff and clients. The workday will vary, but it will often include sitting at a desk, working on a computer, meeting with clients, and completing paperwork. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Include

• Medical, Dental, Vision, Life
• Employee Assistance Program
• 401k Match
• Paid-Time Off
• Sick Time
• Holiday Pay