Case Manager

hygeahealthcare; Middle River (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Hygea Healthcare in Maryland is seeking a Case Manager to oversee complete case management for patients, coordinating care plans with clinical teams and families.

The role requires a bachelor’s degree in Social Work, Counseling or related field, plus 1–2 years in behavioral health; CPRS certification within six months is favored, with strong communication and organizational skills essential.

Qualifications

• Bachelor’s degree in Social Work, Counseling or related Human Service field required.
• 1–2 years of experience in behavioral health setting preferred.
• Certified Peer Recovery Specialist certification preferred or obtain CPRS certification within six months.

Responsibilities

• Complete case management of all patient needs.
• Interview patients and families to assess needs and risk, and develop plans of care.
• Coordinate services and collaborate with doctors on plan of care.
• Implement, monitor and evaluate the plan of care and its effectiveness.
• Communicate regularly with staff and family on patient progress.

Skills

Communication skills

Organization

Attention to detail

Team collaboration

Reading and writing

Education

Bachelor’s degree in Social Work, Counseling or related Human Service field

Tools

Microsoft Word

Excel

Outlook

Job description

Hygea Healthcare is a growing behavioral health organization dedicated to providing compassionate, client-centered care for individuals struggling with substance use and mental health challenges. Our team is committed to creating a safe, supportive, and recovery-focused environment where clients feel seen, heard, and supported.

At Hygea, we believe in teamwork, accountability, strong communication, and meeting clients where they are. We are looking for dedicated professionals who are passionate about helping others, willing to learn, and committed to making a meaningful impact in the lives of the individuals and families we serve.

Job Summary

The Case Manager is responsible for complete case management of all patient needs. Interviews

patients and families to assess needs and risk categories to develop and implement appropriate

plans of care. Assures quality clinical care by coordinating all services and collaborating with

doctors on plan of care. Implements, monitors and evaluates the plan of care and its effectiveness

on a regular basis. Communicates regular"y with relevant staff members and family members on

patient's progress.

Essential Job Functions

Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.

Certified Peer Recovery Specialist certification preferred or obtain

CPRScertificationwithin six months.1-2 years of experience working in behavioral

health setting.

Knowledge of health care, detoxification process, addiction, co-occurring disorders,

DSM Criteria, and terminology.

Ability to read and interpret written information; write clearly and informatively; edits

work for spelling and grammar. Ability to speak clearly and persuasively in positive or

negative situations; listens and gets clarification; responds well to questions;

demonstrates group presentation skills; and participates in meetings.

Working knowledge of Microsoft Word, Excel, and Outlook.

Core Competencies At Time of Hire

Clinical Knowledge: Proficiency in case management, care coordination, and discharge

planning.

Communication Skills: Ability to clearly articulate treatment plans and progress to

patients, families, and teams.

Organization: Proven ability to manage multiple cases, prioritize tasks, and meet

deadlines.

Problem-Solving: Demonstrated skill in assessing patient situations and providing

effective interventions.

Team Collaboration: Experience working as part of an interdisciplinary team to achieve

patient care goals.

Attention to Detail: Accuracy in maintaining records and ensuring compliance with

regulatory standards.

Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling

patient information.

Case Manager Job Description_2025

This job description does NOT constitute an employment contract. Hygea Healthcare is an at-will employer.