Case Manager

Royal Wa Lacey Llc; Lacey (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Royal Wa Lacey Llc is seeking a dedicated Case Manager to support clinical, non-clinical, and medical staff in delivering daily programming and services at our in-person facility in Lacey, WA. The role includes conducting initial assessments, group counseling, and aftercare planning to ensure effective treatment, with a focus on coordination and documentation.

The position requires a HS Diploma or GED, a valid driver's license, fingerprint clearance, and strong interpersonal skills.

Qualifications

• HS Diploma or GED.
• A valid driver’s license and a clean driving record.
• Fingerprint Clearance Card.
• Strong interpersonal skills.
• Case Management experience.
• Proficiency with Microsoft Office and EMR/EHR systems.

Responsibilities

• Develop, implement, and revise Case Manager treatment plans; monitor progress toward goals.
• Meet with patients weekly for Case Management.
• Complete all case management documentation per regulatory standards.
• Collect and document urinalysis and breathalyzer tests as required.
• Coordinate referrals to physicians and other professionals.

Skills

Strong interpersonal skills

Case management experience

Time management

Organizational skills

Calm under crisis

Education

High School Diploma or GED

Tools

Microsoft Office

EMR/EHR software

Job description

Job Details

Job Location: Lacey, WA 98516

Job Shift: Any

Job Description

We are a nationally recognized substance abuse treatment company. Our primary mission is to provide quality and individualist substance abuse treatment at all levels of care. Our employees are the heart of our company, and we look forward to the new addition.

Position: Case Manager

We are looking for a dynamic Case Manager to support clinical, non-clinical, and medical staff in the provision of technical and auxiliary clinical services to ensure comprehensive and effective daily programming and functionality. Specific responsibilities include conducting initial assessments, group counseling, case management services, and aftercare planning.

Job Duties

• Assists in the development, implementation, and revision of Case Manager treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals
• Meet with patients weekly for Case Management
• Completes all case management documentation in accordance with regulatory standards
• Collect, monitor, and document urinalysis samples and breathalyzer screenings for all CLIA-approved waived testing
• Facilitates referrals to physicians, dentists, and other healthcare professionals as indicated by the assessed needs of each individual patient
• Provides transportation in accordance with transportation policy and procedures
• Conducts Vocational Assessments for clients and ensures follow through
• Provides group counseling services in accordance with the established clinical program and completes all documentation accordingly.
• Collaborates with individual counselors to ensure coordination of appropriate aftercare planning for each client
• Facilitates the completion of discharge surveys for clients upon coordination of aftercare planning
• Gathers completed admission, mid-treatment, and discharge surveys with the purpose to aggregate data and compiling a monthly report.
• Facilitates groups as scheduled by Clinical Supervisor/Clinical Director
• Maintains an active case management caseload providing interventions as needed and within the area of expertise and limits of credential
• Provides ASAM-specific reviews as needed and reports findings to the Utilization Review Specialist in a timely and efficient manner
• Other duties as assigned

Requirements

• HS Diploma or GED
• A valid driver’s license and a clean driving record
• Fingerprint Clearance Card
• Strong interpersonal skills
• Case Management experience
• Knowledge of all Microsoft office suites including, but not limited to: Word, Excel, PowerPoint, Outlook etc.
• Versed in the use of Electronic Medical Records
• Clinical knowledge pertaining to substance use disorders

Preferred Qualifications

• Experience in detox, residential, or inpatient medical/behavioral health preferred.
• Experience performing intake, assessment, treatment planning, and coordination of multi‑disciplinary services.
• Familiarity with care coordination involving medical providers, therapists, MAT programs, probation/parole, and community resources.
• Knowledge of withdrawal management, substance use disorders, co‑occurring disorders, and relapse‑prevention support.
• EHR proficiency
• Ability to handle high‑volume communication (email/fax/scanning)
• Microsoft Office (Word/Excel) proficiency
• High emotional resilience and calm under crisis
• Strong organization/time management
• Ability to work in fast‑paced detox environment
• Reliability and follow‑through (critical for legal/medical coordination)
• Willing to run group with up to 15 clients

Job Type

Full-time

Work Location

In person