CASE MANAGER

Comprehensive Healthcare; Kennewick (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Healthcare coverage

Generous vacation and holidays

Employee Assistance Program (EAP)

Tuition reimbursement

Student loan repayment assistance

Retirement plan with employer match

Job summary

Comprehensive Healthcare in Kennewick seeks a Crisis Case Manager to work with Crisis Outreach Professionals, providing supportive counseling and connecting clients to services.

Based in Kennewick with travel across Benton and Franklin Counties, the role supports crisis evaluations, coordinates with providers, and documents in a client-centered manner; requires a Bachelor's in social work/psychology and licensure eligibility.

Qualifications

• Bachelor's degree in social work or psychology
• Eligible for registration as Agency Affiliated Counselor
• Valid driver's license and vehicle liability insurance

Responsibilities

• Provide supportive counseling to stabilize clients during crises
• Coordinate with Crisis Outreach Professionals to connect clients with community resources
• Assist with coordination of transportation and services as needed
• Complete documentation in a respectful, client-centered manner

Skills

Communication skills

Rapport-building

Flexibility

Education

Bachelor's degree in social work or psychology

Agency Affiliated Counselor registration eligibility

Job description

Who is Comprehensive Healthcare?Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.What are we looking for in a Crisis Case Manager?Crisis Case Managers work closely with our Crisis Outreach Professionals to support clients who are experiencing a behavioral health crisis. Crisis Case Managers offer supportive counseling to help clients stabilize and then assist clients with connecting to appropriate community services and treatment. Activities generally include gathering initial referral information, meeting with individuals to gather additional information on the presenting issue, reviewing this information with a Crisis Outreach Professional when necessary, and facilitating in-person or telehealth crisis evaluations. In addition to providing face-to-face client care, Crisis Case Managers also act as liaison between Comprehensive Healthcare and other community providers to coordinate services and ensure clients can access the resources they need. To be successful in this role, Case Managers must enjoy variety in their day, possess exceptional communication skills, and be able to quickly build rapport with people of all backgrounds. Although this position will be based in our crisis office in Kennewick, the program covers all of Benton and Franklin Counties so travel throughout the full covered area is expected during the workday. We currently have one position available with our Acute Care team in the Tri-Cities.SCHEDULE: Wednesday - Saturday ; 12:30PM-11PM (30 minute lunch.)Crisis Case Manager duties may include:accompanying Crisis Outreach Professionals on community referral calls to gather information and provide direct supportive counselingarranging transportation & other services and following up with clients after crisis contacts as assignedresponding to requests for crisis outreach and assessing for immediate safety, providing appropriate interventions when indicatedcoordinating services between Comprehensive and community providersmonitoring symptoms & medication response and encouraging clients to practice illness self-management skillscoordinating with clients’ treatment teams to ensure all discharge and/or referral needs are being metcompleting all documentation in a respectful, client-centered mannerQualifications:Bachelor's degree in social work, psychology, or related fieldMust be eligible for registration as Agency Affiliated CounselorMust have valid driver's license and vehicle liability insuranceWhat Comprehensive Healthcare Can Offer YouTraining and DevelopmentA variety of career opportunities in a wide range of settings with room for mobility and promotionRegular training opportunities including support, supervision, and consultation in implementing evidence-based services and programsInnovative Program & ServicesA strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environmentInnovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environmentJoint Commission-accredited organization committed to continuous quality improvementEstablished partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and servicesExcellent BenefitsCompetitive salaries within our communities and industryHealthcare coverage for employee and qualified family membersGenerous vacation, paid holiday and sick leave policiesAccess to Employee Assistance Program servicesAgency-funded retirement plan with contributions equal to 5% of compensationAdditional retirement investment opportunities with a 50% investment match of up to 4% of compensationAgency-funded life and disability insurance programTuition reimbursement program to support employees pursuing additional educationEmployer-funded student loan repayment assistanceComprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.