Crisis Outreach Professional -

Comprehensive Healthcare; Yakima (WA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus $5,000 with two-year comm

Additional $2,500 for LICSW or LMHC in

Competitive salaries

Healthcare coverage for employee and a

Vacation, holiday, and sick leave

Employee Assistance Program

Retirement plan with 5% contributions

50% match of up to 4%

Life and disability insurance

Tuition reimbursement

Student loan repayment assistance

Job summary

Comprehensive Healthcare is seeking a Crisis Outreach Professional to join the 24-hour Acute Care team. You will respond to crisis calls, perform in-community assessments, and arrange hospital or outpatient placements as needed.

The role emphasizes safety, collaboration with emergency responders, and trauma-informed care. Qualifications include a Master's degree in a related field, two years of behavioral health experience, and credentials for crisis responder designation.

Qualifications

• Master's degree in social work, counseling, or related field.
• Two years of prior experience providing behavioral health treatment.
• Eligible for designation as Designated Crisis Responder.
• Eligible for a credential with the Dept of Health as Mental Health Professional.
• valid driver's license, vehicle liability insurance, and safe driving record.

Responsibilities

• Receive calls for crisis services and respond in the community to assess safety.
• Determine least restrictive environment for crisis resolution and stabilization.
• Arrange client placements for voluntary and involuntary hospitalization or detox.
• Communicate with treatment teams and participate in safety planning.
• Complete clinical and legal documentation for each call.

Skills

Crisis intervention

Community collaboration

Effective communication

Documentation

Education

Master's degree in social work, counseling, or related field

Job description

Who is Comprehensive Healthcare?Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.What are we looking for in a Crisis Outreach Professional?Crisis Outreach Professionals are part of our 24-hour Acute Care team, which provides intervention and support to individuals who are experiencing a mental health or substance use crisis. They take calls requesting crisis services and travel out in the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The goal is to stabilize the crisis using the least restrictive setting possible, while still ensuring the safety of the individual in crisis as well as the community. This role requires working closely with emergency responders, law enforcement, Comprehensive staff, and other community partners to coordinate care. The Crisis Outreach Professional position offers the opportunity to work both collaboratively and independently, have significantly varied workdays, and use creativity to resolve problems.Schedule: ON-CALL / PER-DIEMCrisis Outreach Professional duties may include:receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather informationdetermining the least restrictive environment for crisis resolution and stabilization for the clientarranging client placements for voluntary and involuntary hospitalization or detox services, when necessarycommunicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planningcompleting extensive clinical & legal documentation for each call taken during the workdayQualifications:Master's degree in social work, counseling, or related fieldTwo years of prior experience providing behavioral health treatment is preferredMust be eligible for designation as Designated Crisis ResponderMust be eligible for a credential with the Dept of Health that designates Mental Health Professional statusMust have valid driver's license, vehicle liability insurance, and a safe driving recordIn compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.What Comprehensive Healthcare Can Offer YouTraining and DevelopmentA variety of career opportunities in a wide range of settings with room for mobility and promotionRegular training opportunities including support, supervision, and consultation in implementing evidence-based services and programsClinical supervision toward licensure, if applicableInnovative Program & ServicesA strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environmentInnovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environmentJoint Commission-accredited organization committed to continuous quality improvementEstablished partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and servicesExcellent Benefits$5,000 hiring bonus with two-year commitment and an additional $2,500 for LICSW or LMHC in WashingtonCompetitive salaries within our communities and industryHealthcare coverage for employee and qualified family membersGenerous vacation, paid holiday and sick leave policiesAccess to Employee Assistance Program servicesAgency-funded retirement plan with contributions equal to 5% of compensationAdditional retirement investment opportunities with a 50% investment match of up to 4% of compensationAgency-funded life and disability insurance programTuition reimbursement program for approved, current educationEmployer-funded student loan repayment assistanceComprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.