Crisis Outreach Professional - On-Call

Comprehensive Healthcare; Yakima (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Hiring bonus

Medical coverage for employee and/or a

Retirement plan

Tuition reimbursement

Student loan repayment assistance

Job summary

Comprehensive Healthcare in Washington is seeking a Crisis Outreach Professional to join our 24-hour Acute Care team. You will handle crisis calls, perform in-field assessments, and arrange appropriate hospital or outpatient placements while coordinating with responders and partners.

The role offers on-call shifts and a mix of collaborative and independent work, with opportunities to apply creativity to resolve problems and support individuals in crisis.

Qualifications

• Master's degree in social work, counseling, or related field.
• Two years of prior experience providing behavioral health treatment is preferred.
• Eligible for designation as Designated Crisis Responder.
• Eligible for a credential with the Dept of Health that designates Mental Health Professional status.
• Must have valid driver's license, vehicle liability insurance, and a safe driving record.
• Post-offer, pre-employment drug screen and background check are required per state/federal law.

Responsibilities

• Receiving calls for crisis services from individuals, law enforcement, medical facilities, and service providers and responding in the community to assess safety and gather information.
• Determining the least restrictive environment for crisis resolution and stabilization for the client.
• Arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary.
• Communicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planning.
• Completing extensive clinical and legal documentation for each call taken during the workday.

Skills

Crisis intervention

Emergency response

Community outreach

Clinical documentation

Education

Master's degree in social work

Master's degree in counseling

Job description

Who is Comprehensive Healthcare?

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

Who is Comprehensive Healthcare?

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Crisis Outreach Professional?

Crisis Outreach Professionals are part of our 24-hour Acute Care team, which provides intervention and support to individuals who are experiencing a mental health or substance use crisis. They take calls requesting crisis services and travel out in the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The goal is to stabilize the crisis using the least restrictive setting possible, while still ensuring the safety of the individual in crisis as well as the community. This role requires working closely with emergency responders, law enforcement, Comprehensive staff, and other community partners to coordinate care. The Crisis Outreach Professional position offers the opportunity to work both collaboratively and independently, have significantly varied workdays, and use creativity to resolve problems.

Schedule:

ON-CALL / PER-DIEM

Crisis Outreach Professional Duties May Include

• receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather information
• determining the least restrictive environment for crisis resolution and stabilization for the client
• arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary
• communicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planning
• completing extensive clinical & legal documentation for each call taken during the workday

Qualifications

• Master's degree in social work, counseling, or related field
• Two years of prior experience providing behavioral health treatment is preferred
• Must be eligible for designation as Designated Crisis Responder
• Must be eligible for a credential with the Dept of Health that designates Mental Health Professional status
• Must have valid driver's license, vehicle liability insurance, and a safe driving record
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.

What Comprehensive Healthcare Can Offer You

Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
• Clinical supervision toward licensure, if applicable

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• $5,000 hiring bonus with two-year commitment and an additional $2,500 for LICSW or LMHC in Washington
• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Tuition reimbursement program for approved, current education
• Employer-funded student loan repayment assistance

Equal Opportunity Employer

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.