Case Manager

Morgan & Morgan, P.A.; Indianapolis (IN); On-site; USD 33,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to join their team. This role is pivotal in assisting attorneys with case management, ensuring that clients receive the best support throughout their legal journey. The ideal candidate will be highly organized, customer-focused, and possess strong communication skills. You will be responsible for managing a varied caseload, interacting with clients and providers, and preparing essential documentation. This full-time position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for those passionate about consumer rights and personal injury law.

Benefits

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Qualifications

• Highly organized with the ability to handle multiple deadlines.
• Strong writing and communication skills with attention to detail.

Responsibilities

• Interact daily with clients via phone and in person.
• Negotiate case settlements with insurance carriers.
• Maintain organized case files and prepare comprehensive demands.

Skills

Organizational Skills

Communication Skills

Customer Service

Multitasking

Negotiation

Attention to Detail

Proactive Communication

Education

Experience as a Personal Injury Case Manager

Experience in Legal or Insurance Adjuster Role

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager, you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer-focused and empathetic.

Responsibilities

• Interact daily with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents to support injury and/or liability claims.
• Communicate with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and medical balances with providers.
• Collaborate with team members involved in case files management and support.
• Maintain organized case files.
• Prepare comprehensive demands and support documentation for submission to carriers.
• Interact with attorneys and present case summaries when required.
• Manage case files from intake to closing under attorney supervision.
• Perform other related duties as assigned to meet business needs.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of experience in a legal or insurance adjuster role preferred.
• Ability to work collaboratively and follow procedures.
• Proactive communication with clients, insurance companies, and medical providers.
• Ability to multitask, prioritize, and manage workload positively with minimal supervision.
• Highly organized with the ability to handle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Extensive computer skills, including Microsoft Word, Excel, Outlook, and typing at least 35 wpm.

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

E-Verify

This employer participates in E-Verify and will verify your employment eligibility with the federal government. If verification cannot confirm your authorization to work, you will be given instructions and an opportunity to resolve the issue before any employment action is taken.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Technology, Information and Internet

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Location: Indianapolis, IN | Salary: $33,000-$45,000 | Posted: 3 months ago