Case Manager

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 32,141 - 53,569; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

Flexible Spending Account (FSA)

Paid Time Off

11 paid holidays

Virginia Retirement System (VRS)

Job summary

Hampton-Newport News Community Services Board is seeking a Child & Adolescent Intensive Care Coordination Case Manager in Hampton, VA. The role focuses on clinical assessments, care planning, referrals, and advocacy within schools and community supports.

Annual salary is $53,569. Work schedule is Mon - Fri, with some on-call responsibilities. The ICC Case Manager collaborates with a multidisciplinary team to ensure timely, appropriate services for youth with SED or IDD.

Qualifications

• Bachelor’s degree in a Human Services field such as Social Work, Psychology, or Counseling.
• Two (2) years of experience providing mental health case management or care coordination services for children with knowledge of DSM-5 diagnosis and care management principles.

Responsibilities

• Completing clinical and service assessments.
• Developing individualized service plans.
• Coordinating referrals and authorizations.
• Tracking progress toward goals.
• Maintaining accurate documentation.
• Providing advocacy and crisis response in partnership with the multidisciplinary team.

Skills

Bachelor’s degree in Human Services

2 years mental health case management

Education

Bachelor’s degree in Human Services

Job description

Child & Adolescent Intensive Care Coordination Case Manager

Annual Salary - $53,569

Work Schedule: Monday - Friday 8:30 am - 5:00 pm (Some on-call responsibilities)

Case Management is a vital part of the H-NNCSB service delivery system, serving as a unifying link between families, children, and the supports they need. The Intensive Care Coordination (ICC) Case Manager offers a higher level of support, including clinical assessments and level-of-care determinations, for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD). This role exists to ensure services are timely, appropriate, and aligned across schools, providers, and community supports.

Key responsibilities include completing clinical and service assessments, developing individualized service plans, coordinating referrals and authorizations, tracking progress toward goals, maintaining accurate documentation, and providing advocacy and crisis response as needed in partnership with the multidisciplinary team.

Required Qualifications/skills

• Bachelor’s degree in a Human Services field such as Social Work, Psychology, or Counseling
• Two (2) years of experience providing mental health case management or care coordination services for children with knowledge of DSM-5 diagnosis and care management principles

Our Benefits

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.