Case Manager

Detroit Recovery Project; Detroit (MI); On-site; USD 33,000 - 34,000; Full time

Job summary

Detroit Recovery Project (DRP) is seeking a compassionate Case Manager to provide direct support to participants in prevention and case management services. You will identify needs, develop individualized plans, and connect participants to community resources, supporting progress toward meaningful goals.

Under the Prevention Project Coordinator, you will screen for eligibility, recruit participants for prevention education, and maintain accurate documentation.

Qualifications

• Bachelor's degree in Human Services or related field.
• Minimum of one year of professional case management experience.
• Certified HIV Tester in the State of Michigan.
• Valid and unrestricted Michigan Driver's License.
• Strong organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Assist and empower participants in identifying their primary concerns and developing strength-based independent living plans with measurable goals and objectives.
• Develop individualized client treatment plans and support participants in working toward identified goals.
• Maintain a minimum caseload of ten (10) clients.
• Screen participants to determine eligibility and need for case management services.
• Provide referrals and link participants to appropriate community-based resources and services.
• Provide warm handoffs whenever possible to promote continuity of care and successful service connections.
• Conduct direct outreach within the community to provide prevention services and recruit program participants.
• Facilitate prevention education series and other program activities.
• Provide HIV and HCV testing and connect individuals to appropriate care and resources.
• Assist with identifying and recruiting participants for prevention education programming.
• Coordinate prevention services with outside organizations, community partners, and groups.
• Administer required pre- and post-program evaluation tools.
• Enter participant and program data into DRP systems accurately and in a timely manner.
• Maintain appropriate documentation related to participant services, referrals, goals, and program activities.
• Support program reporting and performance requirements as assigned.
• Maintain positive and professional interpersonal relationships with staff, peers, participants, volunteers, and community partners.
• Demonstrate teamwork, initiative, and a willingness to learn.
• Provide strong customer service consistent with DRP's mission, values, and organizational expectations.
• Demonstrate and actively promote an understanding of and commitment to the mission and values of Detroit Recovery Project.
• Perform other related duties as assigned.

Skills

Organizational skills

Time-management

Interpersonal skills

Communication skills

Team collaboration

Education

Bachelor's degree in Human Services or related field

Tools

Microsoft Office Suite

Job description

Are you passionate about empowering individuals, connecting people to essential resources, and making a meaningful impact in your community? Detroit Recovery Project (DRP) is seeking a compassionate and motivated Case Manager to provide direct support to participants receiving prevention and case management services. This role works closely with participants to identify needs, develop individualized plans, connect individuals to community resources, and support progress toward meaningful goals. If you're organized, resourceful, and passionate about helping individuals build healthier, more sustainable lives, we'd love to hear from you.

Who We Are

Detroit Recovery Project, Inc. (DRP) is a Certified Community Behavioral Health Clinic (CCBHC) dedicated to transforming lives through integrated behavioral health, primary care, prevention, recovery support, and community-based services. Our mission is to empower individuals and strengthen communities by addressing the whole person through compassionate, evidence-based care that promotes long-term health, wellness, and recovery.

Our recovery philosophy focuses on helping individuals build meaningful, sustainable lives through:

• Health & Wellness
• Spirituality
• Employment
• Education & Training
• Family & Recovery Support

What We're Looking For

Detroit Recovery Project is seeking a Case Manager to facilitate prevention education services and provide individualized case management support to program participants. Under the supervision of the Prevention Project Coordinator, this position screens individuals for case management services, assists with identifying and recruiting participants for prevention education programming, and connects individuals with appropriate community resources and services. The Case Manager works directly with participants to identify strengths, needs, and goals; develop individualized plans; provide referrals and linkages to care; and support participants as they work toward greater independence and well-being.

Compensation Range

This position is supported through grant funding. As a result, compensation is determined by the grant budget and may fall within a designated pay rate or range set by that funding source. The pay range for this position is $24.04-$25.24/hour and is based on non-discriminatory factors such as skills and experience. This position is hourly non-exempt and is eligible for overtime compensation with prior approval from management.

The Ideal Candidate Will Perform The Following

Case Management & Participant Support

• Assist and empower participants in identifying their primary concerns and developing strength-based independent living plans with measurable goals and objectives.
• Develop individualized client treatment plans and support participants in working toward identified goals.
• Maintain a minimum caseload of ten (10) clients.
• Screen participants to determine eligibility and need for case management services.
• Provide referrals and link participants to appropriate community-based resources and services.
• Provide warm handoffs whenever possible to promote continuity of care and successful service connections.

Community Outreach & Prevention

• Conduct direct outreach within the community to provide prevention services and recruit program participants.
• Facilitate prevention education series and other program activities.
• Provide HIV and HCV testing and connect individuals to appropriate care and resources.
• Assist with identifying and recruiting participants for prevention education programming.
• Coordinate prevention services with outside organizations, community partners, and groups.

Program Documentation & Data

• Administer required pre- and post-program evaluation tools.
• Enter participant and program data into DRP systems accurately and in a timely manner.
• Maintain appropriate documentation related to participant services, referrals, goals, and program activities.
• Support program reporting and performance requirements as assigned.

Collaboration & Professionalism

• Maintain positive and professional interpersonal relationships with staff, peers, participants, volunteers, and community partners.
• Demonstrate teamwork, initiative, and a willingness to learn.
• Provide strong customer service consistent with DRP's mission, values, and organizational expectations.
• Demonstrate and actively promote an understanding of and commitment to the mission and values of Detroit Recovery Project.
• Perform other related duties as assigned.

Qualifications

Required

• Bachelor's degree in Human Services or a related field.
• Minimum of one (1) year of professional case management experience, including knowledge of services and resources available within the communities DRP serves.
• Certified HIV Tester in the State of Michigan.
• Valid and unrestricted Michigan Driver's License.
• Strong organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Demonstrated initiative and willingness to learn.
• Strong customer service skills consistent with DRP's core values.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Access.

Preferred

• Qualified Mental Health Professional (QMHP).
• Training in Motivational Interviewing.
• Experience working in prevention, behavioral health, substance use disorder, recovery support, or community-based services.

What's In It For You?

• A collaborative and mission-driven work environment.
• Opportunities to make a direct impact in the communities DRP serves.
• Flexible scheduling and excellent work-life balance.
• Comprehensive benefits for full-time employees, including:
  • Medical
  • Dental
  • Vision
  • Front-Loaded PTO
  • 401(k) with Company Match
  • Employee Assistance Program (EAP)
  • Pet Insurance
  • Student Loan Forgiveness (PSLF & eligible HRSA programs*)

HRSA Student Loan Forgiveness is available only for positions approved by the HRSA Program.

COVID-19 Vaccination Requirement

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.