Case Manager

Jobtailor; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Jobtailor in Austin, TX seeks a compassionate care coordinator to assess client needs, develop personalized care plans, and connect clients with community resources. You will provide ongoing coaching and coordinate care across services to support women, children, and families.

This role involves home and hospital visits, follow-up calls, and collaboration with clinic staff. A Christian faith background and related licenses or degrees are preferred.

Qualifications

• Bachelor's degree in a related social services field, RN, or CCW.
• Strong organizational, communication, and computer skills.
• Ability to manage confidential information professionally.
• Committed Christian with a personal relationship with Jesus Christ.
• Experience in care coordination or case management preferred.
• Experience in coaching or motivational interviewing preferred.
• MSW or Texas licensure preferred.

Responsibilities

• Conduct client needs assessments and develop individualized Care Plans.
• Connect clients with community resources and government assistance programs.
• Provide ongoing encouragement, coaching, and care coordination.
• Conduct follow-up calls, home and hospital visits.
• Maintain accurate client documentation using Salesforce.
• Lead and support client groups.
• Collaborate with clinic staff to ensure excellent client care.

Skills

Case Management

Care Coordination

Coaching

Motivational Interviewing

Salesforce

Education

Bachelor's degree in Social Services

Registered Nurse (RN)

Certified Community Health Worker

Master's Degree in Social Work (Texas Licensed)

Tools

Salesforce

Job description

• Conduct client needs assessments and develop individualized Care Plans
• Connect clients with community resources and government assistance programs
• Provide ongoing encouragement, coaching, and care coordination
• Conduct follow-up calls, home and hospital visits
• Maintain accurate client documentation using Salesforce
• Lead and support client groups
• Collaborate with clinic staff to ensure excellent client care

Requirements

• Committed Christian with a personal relationship with Jesus Christ
• Passion for serving women, children, and families while upholding the sanctity of human life
• Bachelor's degree in a related social services field, Registered Nurse (RN), or Certified Community Health Worker
• Strong organizational, communication, and computer skills
• Ability to manage confidential information with professionalism
• Case management or care coordination experience preferred
• Experience in coaching, mentoring, or motivational interviewing preferred
• Master's Degree in Social Work (Texas Licensed) preferred

Core Competencies

Demonstrates expertise in client needs assessments, care coordination, and case management while maintaining confidentiality and professionalism. Strong ability to connect clients with community resources and provide ongoing support through effective communication and organizational skills.

Highest-signal resume keywords

• Case Management
• Care Coordination
• Coaching
• Motivational Interviewing
• Salesforce

Hard Skills

• Client Needs Assessment
• Care Plan Development
• Documentation Management
• Community Resource Connection
• Follow-Up Calls
• Home Visits
• Hospital Visits

Soft Skills

• Organizational Skills
• Communication Skills
• Professionalism

Certifications & Qualifications

• Bachelor's Degree in Social Services
• Registered Nurse (RN)
• Certified Community Health Worker
• Master's Degree in Social Work (Texas Licensed)

Industry Keywords

• Client Care
• Encouragement
• Coaching
• Mentoring
• Sanctity of Human Life

Tools & Technologies

• Salesforce