Case Manager

The Dennis Law Firm; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development opportunities

Job summary

The Dennis Law Firm in Atlanta, GA is seeking a Case Manager to handle day-to-day activities of personal injury cases. You will liaise with clients, attorneys, medical professionals, and insurance companies to ensure smooth progression of each case.

Requirements include 2–3 years in case management (personal injury preferred), a bachelor’s degree (paralegal certification a plus), and strong organizational and communication skills. Travel may be required in a fast-paced office.

Qualifications

• Bachelor’s degree preferred; paralegal certification or equivalent experience is a plus.
• Minimum 2–3 years of case management experience, preferably in personal injury law.

Responsibilities

• Oversee high volume personal injury cases from inception to resolution.
• Serve as primary contact for clients and coordinate with attorneys, medical professionals, and insurance companies.
• Prepare, review, and organize legal documents such as settlement demands.

Skills

Organizational skills

Communication

Discretion & confidentiality

Attention to detail

Multitasking

Client rapport

Independent & team work

Fast-paced environment

Travel (occasional)

Education

Bachelor’s degree preferred

Paralegal certification/experience a plus

Tools

Case management software

Microsoft Office Suite

Job description

The Dennis Law Firm is a distinguished legal practice based in Atlanta, GA. With a legacy of success and a reputation for fighting for justice, we specialize in personal injury cases, helping our clients navigate complex legal waters. Our vision is to eradicate injustice across America one case at a time.

Born out of a commitment to client success, The Dennis Law Firm has been a beacon of hope for countless individuals seeking justice for personal injuries. Our team’s dedication, combined with a sophisticated understanding of the law, sets us apart from other firms in the city.

We are proud of the relentless pursuit of our attorneys and staff to ensure our clients get the justice they deserve. We won’t stop until our mission to positively impact 100 million lives using the law as our beacon is fulfilled.

Position Summary

The Case Manager at The Dennis Law Firm plays a crucial role in managing the day-to-day activities of personal injury cases. The position requires strong organizational skills, attention to detail, and the ability to handle sensitive information with discretion. The Case Manager acts as a liaison between clients, attorneys, medical professionals, and insurance companies to ensure the smooth progression of each case.

Essential Duties and Responsibilities

• Case Management: Oversee and manage a high volume of personal injury cases from inception through resolution. Maintain organized and detailed case files, including all correspondence, medical records, and legal documents.
• Client Interaction: Serve as the primary point of contact for clients, providing updates on case status, answering questions, and addressing concerns. Ensure clients are informed about the progression of their case.
• Document Preparation: Prepare, review, and organize legal documents such as settlement demands. Ensure accuracy and completeness before submission.
• Medical Coordination: Obtain and review medical records and bills, coordinate medical appointments, and communicate with healthcare providers to gather necessary documentation and support for cases.
• Insurance Communication: Interact with insurance adjusters, provide necessary documentation and letters of representation.
• Litigation Support: Assist attorneys with trial preparation, including organizing exhibits, preparing witness lists, and coordinating trial logistics.
• Administrative Duties: Maintain case management software, schedule appointments, track case deadlines, and perform other administrative tasks as needed.
• Investigation: Conduct initial case investigations, gather evidence, and obtain investigators and/or experts when necessary.

Qualifications

• Education: Bachelor’s degree preferred. Paralegal certification or equivalent experience in a legal setting is a plus.
• Work Experience: Minimum of 2-3 years of experience in case management, preferably in personal injury law.

Skills

• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.
• Proficiency in case management software and Microsoft Office Suite.
• Ability to handle confidential and sensitive information with discretion.
• Strong interpersonal skills and the ability to build rapport with clients.
• Detail-oriented with a high level of accuracy in work product.
• Ability to work independently and as part of a team.
• Fast-paced and dynamic office setting.
• Requires the ability to handle multiple tasks simultaneously.
• May involve occasional travel for court appearances or client meetings.

Physical Requirements

• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stand/Sit – Must be able to remain in a stationary position up to 50% of the time.
• Walk – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
• Use of hands/fingers to handle or feel – Constantly operates a computer and other office machinery such as a copy machine/printer.
• Climbs stairs – May occasionally ascends/descends the stairs to get to other floors, restaurants/cafeteria, and parking area.
• Carry Weight/Lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.

This position offers a competitive salary and benefits package, including health insurance, paid time off, and professional development opportunities. If you are a dedicated professional with strong administrative skills and a background in personal injury law and you want to join A firm that Cares and a firm that Fights.