Case Management Support Specialist

Washington Hospital Healthcare System; Fremont (CA); On-site; USD 3,775,000 - 5,497,000; Full time

Job summary

Washington Hospital Healthcare System in Fremont, CA seeks a Case Management Assistant to support nurse case managers and social workers in coordinating patient care. You will facilitate safe transitions, use hospital resources, and collaborate across departments.

Responsibilities include data audits, discharge coordination, attendance at meetings, and maintaining department records. Strong MS Office skills and willingness to learn EPIC and other systems are essential.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Ability to read, write and comprehend medical terminology.
• Effective written and verbal communication throughout the team.

Responsibilities

• Perform ongoing assessment of needs with nurse case managers and social workers.
• Assist with patient placement and discharge planning processes.
• Maintain daily logs, scheduling and department records for compliance.
• Support DME inventory, mail handling and meeting minutes.
• Learn hospital software applications and adapt to new tools.

Skills

Medical terminology literacy

Effective communication

Typing 30 wpm

Teamwork

Education

High School diploma or equivalent

Business college or Associate Degree desired

Tools

Microsoft Office (Outlook, Excel, Word)

Midas

EPIC

ADP/eTime

Job description

Washington Hospital Healthcare System in Fremont, CA seeks a Case Management Assistant to support nurse case managers and social workers in coordinating patient care. You will facilitate safe transitions, use hospital resources, and collaborate across departments.

Responsibilities include data audits, discharge coordination, attendance at meetings, and maintaining department records. Strong MS Office skills and willingness to learn EPIC and other systems are essential.