Healthcare Case Management Assistant II

Cascade Comprehensive Care Inc; Klamath Falls (OR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Vacation

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Pension Plan

Job summary

Cascade Comprehensive Care Inc. is seeking a Case Management Assistant to organize workflow, manage communications, and support the Case Management team in Oregon. The role includes coordinating with RN Case Managers, preparing reports, and ensuring documentation accuracy to meet regulatory requirements.

Responsibilities also include facilitating authorizations, member outreach, and data entry, while maintaining confidentiality and providing high-quality, cost-effective healthcare services.

Qualifications

• High school diploma or GED and 3–5 years of related healthcare experience.
• Knowledge of medical coding, abbreviations, and medical terminology.
• CNA or MA certification preferred.

Responsibilities

• Organize workflow and manage communications for the Case Management team.
• Index and create authorizations in the case management software.
• Assist RN Case Managers and Utilization Reviewers with documentation and coordination.
• Prepare reports and member correspondence, and triage calls to staff.
• Maintain confidentiality and HIPAA compliance; promote effective communication with members and providers.

Skills

Communication skills

HIPAA compliance

Team coordination

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Electronic Health Records (EHR)

Scheduling software

Job description

Cascade Comprehensive Care Inc. is seeking a Case Management Assistant to organize workflow, manage communications, and support the Case Management team in Oregon. The role includes coordinating with RN Case Managers, preparing reports, and ensuring documentation accuracy to meet regulatory requirements.

Responsibilities also include facilitating authorizations, member outreach, and data entry, while maintaining confidentiality and providing high-quality, cost-effective healthcare services.