Case Management Supervisor - RN Leader

University of Utah Health; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

University of Utah Health seeks a dedicated leader to manage the Day-to-Day operations of the Case Management Department. In this role you will supervise staff, drive department goals, and ensure compliance with policies while coordinating interdepartmental activities to optimize patient care and utilization review.

The position requires nursing licensure and experience in case management with supervisory responsibilities, including hiring, coaching, and performance evaluations.

Qualifications

• Bachelor's of science in nursing or equivalency.
• Three years of Case Management experience.
• Two years working as a supervisor or equivalency.

Responsibilities

• Coordinates the work of an area in the department in mission, vision, and values.
• Drives the operation in alignment of goals and strategy of the department.
• May manage the hiring, orienting and development of Case Managers and support staff.
• May conduct employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.
• Drives operations in alignment with policies and procedures.
• Responsible for the training and education of staff.
• Accountable for the accurate reporting of time and attendance of direct reports.
• Functions as Case Manager and/or Utilization Review Nurse as necessary.
• Tracks and analyzes Case Manager quality of service and utilization statistics.
• Works collaboratively with information systems personnel as needed to implement case management system improvements.
• Evaluates plan of care and monitors quality and effectiveness of care provided.
• Assess, plan, and implement strategies for managing daily assignments and workflows.
• At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system.

Skills

Organizational skills

Communication skills

Multitasking

Collaboration

Education

Bachelor's of science in nursing or equivalency

Master's degree in Nursing

Job description

University of Utah Health seeks a dedicated leader to manage the Day-to-Day operations of the Case Management Department. In this role you will supervise staff, drive department goals, and ensure compliance with policies while coordinating interdepartmental activities to optimize patient care and utilization review.

The position requires nursing licensure and experience in case management with supervisory responsibilities, including hiring, coaching, and performance evaluations.