Case Management Supervisor: Lead a Caring Community Team

Sevita; Fresno (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

Mentor Community Services, part of Sevita, seeks a Case Management Supervisor to lead a case management team supporting individuals with developmental disabilities.

The role requires a Bachelor's degree, 2–4 years in human services, and CPR/First Aid certification. It includes supervision duties, performance evaluations, and direct collaboration with a treatment team. Competitive benefits and long-term career growth offered.

Qualifications

• Bachelor’s Degree in related field.
• Two to four years of experience in human services; minimum of one year as a Case Manager.
• Current CPR/First Aid Certification as required by state/program.
• Self-motivated and detail-oriented with ability to multi-task.
• Strong analytical and communication skills with ability to build rapport with a team.
• Ability to exercise sound judgment and independently problem-solve.

Responsibilities

• Supervise cases within the assigned management team and provide direction to team members.
• Manage and supervise case management team, including evaluations, scheduling, orientation, and training as well as making recommendations on hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
• Determine caseloads and assign cases; review treatment plans for completeness and accuracy; track data on performance targets and reports; maintain file compliance.
• Interview individuals served to obtain medical history data and other pertinent information; conduct intake and document results.
• Assist in development and implementation of the Individual Service Plans (ISP) including annual, ongoing meetings.
• Consult with a treatment team, including a medical doctor and others on changes to the treatment plan and arrange additional support as needed.
• Plan, arrange, and/or administer therapeutic treatment based on professional license or clinical competency.
• Refer individuals to supportive services to supplement treatment and counseling as required.
• Provide on-call coverage for caseload and participate in rotational emergency coverage and crisis intervention.
• Conduct supervisory home visits and counsel individuals and groups as needed.
• Ensure that RBWO waivers are completed and SCORE is updated as required.

Skills

Self-motivated

Detail-oriented

Multi-tasking

Analytical skills

Communication skills

Judgment

Problem-solving

Education

Bachelor’s Degree

CPR/First Aid Certification

Job description

Mentor Community Services, part of Sevita, seeks a Case Management Supervisor to lead a case management team supporting individuals with developmental disabilities.

The role requires a Bachelor's degree, 2–4 years in human services, and CPR/First Aid certification. It includes supervision duties, performance evaluations, and direct collaboration with a treatment team. Competitive benefits and long-term career growth offered.