Case Management Supervisor- Adults Division

regionalcenteroftheeastbay; San Leandro (CA); On-site; USD 90,000 - 132,000; Full time

Benefits offered by this job

3 weeks paid vacation + 12 sick days

14 paid holidays + 3 floating holidays

Employer-paid Kaiser medical coverage

Dental and vision plans

CalPERS retirement

Student loan forgiveness

Flex schedule

Work at home options

Employee Assistance Program

Job summary

Regional Center of the East Bay (RCEB) seeks a Case Management Supervisor in San Leandro, CA to lead the Adult Services team. You will supervise staff, coordinate IPPs, and ensure high-quality case management services across Alameda and Contra Costa counties.

The role reports to the Client Services Manager and supports residents through community-based services. The ideal candidate holds a Master’s degree in human services (or related field) with several years in regional center settings and

Qualifications

• Master's degree in human services or related field preferred; Bachelor's acceptable.
• Minimum 4 years Regional Center experience, preferably in case management.
• Two years supervisory experience preferred or demonstrated leadership in projects.
• Automobile, valid CDL, and insurance.
• Demonstrate cultural awareness and ability to work with diverse populations.

Responsibilities

• Assist Associate Director and supervise staff; interview, train, schedule, and evaluate staff.
• Provide information about regional center services by phone or at meetings.
• Review and approve residential service requests and admissions/discharges.
• Develop procedures and provide case consultation; coordinate IPPs and problem resolution.
• Monitor case movements, IPPs, Annuals, and Medicaid Waivers; review staff performance.
• Attend supervisor and agency meetings; participate in program development and staff training.

Skills

Leadership

Crisis management

Time management

Team supervision

Staff development

Communication

Organizational skills

Teaching

Cultural sensitivity

Education

Master's degree in human services or related field

Bachelor's degree in human services or related field

Job description

POSITION TITLE: Case Management Supervisor

DIVISION: Adult Services

SALARY RANGE: $3,447.76 - $5,093.93 Bi-weekly; $89,641.76 - $132,442.18 Annually

REPORTS TO: Client Services Manager

LOCATION: San Leandro, CA

The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.

RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.

In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice - with family members, with friends, or with their spouse / significant other. They engage in activities of their choice - work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.

DUTIES AND RESPONSIBILITIES:

• Serve as assistant to the Associate Director and perform administrative and supervisory functions to assure that effective case management services are provided. Duties include, but are not limited to:
• Perform the duties of the Associate Director in his/her absence.
• Interview, select, train, assign, schedule, supervise, and evaluate the performance of assigned staff.
• Provide general information regarding regional center services by telephone or at meetings.
• Review and approve requests for residential services in assigned areas, including admissions to or discharges from State developmental centers.
• Recommend and develop organizational methods and/or procedures.
• Provide case consultation.
• Participate in and coordinate client related staffing/conferences in developing Individual Program Plans and problem resolution. May include collaboration with service providers, State developmental centers and other agencies.
• Serve as consultant or liaison to assigned community programs, agencies, organizations and State Developmental centers.
• Monitor, review, and report case movements and recordings (IPPs, Annuals, Quarterlies, Medicaid Waivers, etc.).
• Monitor case management provided by assigned staff.
• Participate in program development, evaluation and/or facility reviews.
• Develop and provide in-service training and orientation to staff as assigned.
• Attend weekly Supervisor's meeting and other agency and community meetings as assigned.
• Perform other related duties as assigned.

EXPERIENCE AND ABILITIES:

• Demonstrates leadership ability, fosters positive partnerships and a sense of teamwork.
• Remains calm during time of crisis.
• Can work through complex community issues.
• Demonstrates good over-all organization of work.
• Has the ability to teach others.
• Competent to address personnel issues.
• Has basic understanding of clinical issues, human development, and basic counseling methods.

MINIMUM QUALIFICATIONS:

Master's degree in human services or related field preferred. Bachelor's degree in human services or related field accepted.

• Minimum 4 years Regional Center experience, preferably in case management.
• Two years supervisory experience preferred. This may be substituted with demonstrated leadership roles in projects, taskforce, etc.
• Automobile, valid CDL, and insurance.
• Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS:

• 3 weeks paid vacation + 12 sick days
• 14 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension)
• Student Loan Forgiveness*
• Flex schedule, if applicable
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care

* The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or exp