Case Management Supervisor- Adults Division

Regional Center of the East Bay; San Leandro (CA); On-site; USD 90,000 - 132,000; Full time

Benefits offered by this job

3 weeks paid vacation

12 sick days

14 paid holidays

3 floating holidays

Kaiser 100% employer paid for employee

Dental and vision plans

CalPERS Retirement

Student Loan Forgiveness

Work at Home schedules

Employee Assistance Program

Job summary

Regional Center of the East Bay is seeking a Case Management Supervisor for the Adults Division in California. This role oversees staff, coordinates IPPs, and ensures high-quality case management services for adults with developmental disabilities, reporting to the Client Services Manager.

The position requires leadership, crisis management, and strong collaboration with community programs, facilities, and service providers. Competitive benefits and a nonprofit mission are highlighted.

Qualifications

• Master's degree in human services or related field preferred.
• Minimum 4 years Regional Center experience, case management preferred.
• Two years supervisory experience preferred or demonstrated leadership roles.
• Automobile, valid CDL, and insurance.
• Demonstrate cultural awareness and sensitivity with diverse populations.

Responsibilities

• Assist the Associate Director and supervise assigned staff.
• Interview, hire, schedule, train, and evaluate staff performance.
• Provide information about regional center services by phone or meetings.
• Review requests for residential services and admissions/discharges.
• Develop organizational methods and procedures.
• Provide case consultation and participate in IPP meetings.
• Coordinate with service providers and other agencies.
• Monitor IPPs, Annuals, Quarterlies, and Medicaid Waivers.
• Supervise case movements and recordings.
• Participate in program development and facility reviews.
• Deliver in-service training and staff orientation.
• Attend weekly supervisor meetings and other agency meetings.

Skills

Leadership

Crisis management

Community issues

Organization

Mentoring/teaching

Personnel issues

Counseling basics

Education

Master's degree in human services

Bachelor's degree in human services

CDL license

Driver's license

Job description

Case Management Supervisor- Adults Division

DIVISION: Adult Services

SALARY RANGE: $3,447.76 - $5,093.93 Bi-weekly; $89,641.76 - $132,442.18 Annually

REPORTS TO: Client Services Manager

The Regional Centerof the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services.RCEBprovides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.

RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.

In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice - work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.

DUTIES AND RESPONSIBILITIES

Serve as assistant to the Associate Director and perform administrative and supervisory functions to assure thateffective case management services are provided. Duties include, but are not limited to:

• Perform the duties of the Associate Director in his/her absence.
• Interview, select, train, assign, schedule, supervise, and evaluate the performance of assigned staff.
• Provide general information regarding regional center services by telephone or at meetings.
• Review and approve requests for residential services in assigned areas, including admissions to or discharges from State developmental centers.
• Recommend and develop organizational methods and/or procedures.
• Provide case consultation.
• Participate in and coordinate client related staffing/conferences in developing Individual Program Plans and problem resolution. May include collaboration with service providers, State developmental centers and other agencies.
• Serve as consultant or liaison to assigned community programs, agencies, organizations and State Developmental centers.
• Monitor, review, and report case movements and recordings (IPPs, Annuals, Quarterlies, Medicaid Waivers, etc.).
• Monitor case management provided by assigned staff.
• Participate in program development, evaluation and/or facility reviews.
• Develop and provide in-service training and orientation to staff as assigned.
• Attend weekly Supervisor's meeting and other agency and community meetings as assigned.
• Perform other related duties as assigned.

EXPERIENCE AND ABILITIES

• Demonstrates leadership ability, fosters positive partnerships and a sense of teamwork.
• Remains calm during time of crisis.
• Can work through complex community issues.
• Demonstrates good over-all organization of work.
• Has the ability to teach others.
• Competent to address personnel issues.
• Has basic understanding of clinical issues, human development, and basic counseling methods.

MINIMUM QUALIFICATIONS

• Master's degree in human services or related field preferred. Bachelor's degree in human services or related field accepted.
• Minimum 4 years Regional Center experience, preferably in case management.
• Two years supervisory experience preferred. This may be substituted with demonstrated leadership roles in projects, taskforce, etc.
• Automobile, valid CDL, and insurance.
• Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS

• 3 weeks paid vacation + 12 sick days
• 14 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension)
• Student Loan Forgiveness*
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.