Case Management Specialist - Mabee Center (9391)

The Salvation Army; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Hearing

Group Life Insurance

Paid Time Off

Retirement Benefits

Job summary

The Salvation Army in Fort Worth, TX seeks a dedicated Case Manager to deliver long-term, structured services to clients within an established life management program. You will assess needs, develop plans, mentor clients, and advocate for access to services while ensuring funding compliance.

Responsibilities include housing assistance coordination, vouchers processing, and maintaining timely records. This position requires a Bachelor's degree and relevant case management experience.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• Three years of progressively responsible direct case management experience.
• Equivalent mix of training and experience accepted.

Responsibilities

• Develop long-term, comprehensive program plans and goals for clients.
• Provide counseling and mentoring to clients and staff.
• Advocate for clients to obtain needed services and housing support.
• Prepare vouchers and direct clients to food/clothing resources.
• Coordinate housing, rent/utility assistance, and referrals.
• Maintain accurate records and report expenditures for grants.

Skills

Case management

Client advocacy

Documentation

Education

Bachelor's degree in Social Work or related field

Job description

Job Details: Job Location: TX-Mabee Center - Fort Worth, TX, Position Type: Full Time Regular, Education Level: Bachelor's Degree, Salary Range: Undisclosed, Job Category: Case Management, Job Summary:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Key Responsibilities:

• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Prepares, completes and processes food, clothing and furniture vouchers for eligible clients; directs clients to Family Store or Food Pantry for assistance.
• Locates and arranges temporary housing for eligible clients; contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
• Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
• Assists clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
• Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
• Prepares food bags/boxes according to the number of family members; packs food items in boxes and marks boxes accordingly to distribute to clients.
• Receives, inspects and sorts donated food items according to the category and condition.
• Prepares case presentations for the supervisor; prepares and presents cases directly to any Coalitions, funding bodies or Case Conferences as directed.
• Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Social Services Manager as appropriate for submission to grantor.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Employee Benefits:

• Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits.
• Paid Time Off

WHAT WE ARE LOOKING FOR IN YOU:: Education and Experience:

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• and
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:

• Valid State Drivers License

Equal Opportunity Employer: Veterans | Disabled