Case Management Specialist (9319)

The Salvation Army; Dalton (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Salvation Army Dalton Corps in Dalton, GA is seeking a full-time Case Management Specialist to provide structured services to clients in the Pathway of Hope and related programs. You will interview applicants, assess needs, develop individualized plans, mentor clients, and advocate for access to services while ensuring funding compliance.

Responsibilities include documenting progress, coordinating life-management classes, and maintaining records.

Qualifications

• Interviews and assesses eligibility for program enrollment based on guidelines.
• Provides counseling and mentoring as part of case management.
• Develops comprehensive program goals and evaluates progress using a client-centered approach.

Responsibilities

• Interviews applicants to determine eligibility and refers to appropriate services.
• Establishes program goals for eligible clients and explains plans.
• Meets with clients to discuss progress and maintains accurate records.
• Facilitates life management classes and coordinates speakers/workshops.
• Ensures compliance with funding requirements and outcomes.

Skills

Interviewing

Counseling

Case management

Mentoring

Education

Bachelor’s degree in social work or related field

Job description

Job Details: Job Location: GA-DAL Dalton Corps - DALTON, GA 30720, Position Type: Full Time Regular, Salary Range: $17.00, Job Category: Case Management, This position is responsible for:

Interviews, accepts, and provides comprehensive, structured, complex, case management services for an assigned caseload of clients participating in an established life management program: domestic violence outreach, Pathway of Hope and Prevention services; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluated client’s progress by conducting mentoring and counseling sessions with client; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Ensures constant compliance with funding requirements. Researches and obtains funding for the Pathway of Hope program.

Key Responsibilities:

• Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program.
• Establishes unique comprehensive program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Facilitates individual and group discussion to ensure clients’ attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement.
• Plans, coordinates, and/or facilitates life management, classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Maintains awareness of the program requirements necessary to maintain existing funding; ensures that measurable outcomes correspond with requirements and makes adjustments to case management processes as necessary
• Performs other duties as assigned.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements; ability to read, write, and communicate the English language. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief of occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, first, and the like.

Employee Benefits:

• Paid Time off
• Holiday Pay
• Medical, Dental, Vision Insurance
• Retirement Plans and More!

WHAT WE ARE LOOKING FOR IN YOU: Education and Experience

• Bachelor’s degree from an accredited college or university in social Work, Behavioral Science, or a related field;
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Three (3) years progressively responsible experience providing direct case management, social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,

Certifications:

• Valid State Driver’s License

Equal Opportunity Employer: Veterans | Disabled