Case Management Secretary: Front-Office Powerhouse

HCA Florida Mercy Hospital; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support and counseling

Paid time off and family leave

401(k) with company match

Tuition assistance and education

Job summary

HCA Florida Mercy Hospital is seeking a Case Management Department Secretary to provide essential administrative support to the Director and staff, coordinating front office functions and ensuring smooth operations within the Case Management office.

The role involves handling department calls, scheduling meetings, taking minutes, assisting on projects, ordering supplies, and processing invoices, while keeping information consistent across multiple systems for patients, families, physicians and

Qualifications

• High school diploma or equivalent; preferred.
• Associates/technical degree preferred.
• 3–5 years in health care setting preferred.
• Previous secretarial experience required.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate front office functions and support department leaders.
• Handle incoming/outgoing calls and schedule meetings.
• Take minutes, assist special projects, order supplies.
• Ensure timely processing of departmental invoices.
• Maintain accurate information across systems and communicate with staff.

Skills

Administrative support

Education

High School Diploma or equivalent

Associates / Technical

3-5 years Health Care Setting

Previous secretarial experience

Proficient in Microsoft

Tools

Microsoft Office

Job description

HCA Florida Mercy Hospital is seeking a Case Management Department Secretary to provide essential administrative support to the Director and staff, coordinating front office functions and ensuring smooth operations within the Case Management office.

The role involves handling department calls, scheduling meetings, taking minutes, assisting on projects, ordering supplies, and processing invoices, while keeping information consistent across multiple systems for patients, families, physicians and