Case Management Department Secretary

HCA Florida Mercy Hospital; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support and counseling

Paid time off and family leave

401(k) with company match

Tuition assistance and education

Job summary

HCA Florida Mercy Hospital is seeking a Case Management Department Secretary to provide essential administrative support to the Director and staff, coordinating front office functions and ensuring smooth operations within the Case Management office.

The role involves handling department calls, scheduling meetings, taking minutes, assisting on projects, ordering supplies, and processing invoices, while keeping information consistent across multiple systems for patients, families, physicians and

Qualifications

• High school diploma or equivalent; preferred.
• Associates/technical degree preferred.
• 3–5 years in health care setting preferred.
• Previous secretarial experience required.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate front office functions and support department leaders.
• Handle incoming/outgoing calls and schedule meetings.
• Take minutes, assist special projects, order supplies.
• Ensure timely processing of departmental invoices.
• Maintain accurate information across systems and communicate with staff.

Skills

Administrative support

Education

High School Diploma or equivalent

Associates / Technical

3-5 years Health Care Setting

Previous secretarial experience

Proficient in Microsoft

Tools

Microsoft Office

Job description

Do you want to join an organization that invests in you as a(an) Case Management Department Secretary? At HCA Florida Mercy Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Case Management Dept. Secretary is responsible for providing support and assistance to the Director of Case Management, Manager of Case Management and the Case Management Department staff and is primarily responsible to coordinate the front office functions. Provides administrative support, data processing and integration of financial, medical staff and records data as a case management function. Responsibilities include handling incoming and outgoing department calls; coordinating schedules for meetings and events; taking minutes in staff meetings, assisting in special projects; ordering and maintaining office supplies; and interfacing with internal and external vendors. Responsible for timely processing of all departmental invoices. This position ensures the effective functioning and coordination of the main Case M Management office which serves as the entry point of patients, families, physicians and other customers and community representatives. This role includes ensuring that information is consistent and accurate in various computer programs, coordinating the information with various personnel and supporting the functions of Case Management to support the Case Management staff to support various hospital functions.

Education and Experience

• High School Diploma or equivalent Preferred
• Associates / Technical Preferred
• 3-5 years Health Care Setting Preferred
• Previous secretarial experience required Required
• Proficient in Microsoft

Benefits

HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties. These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center. Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation. Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer. We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support. We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Management Department Secretary opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.