Director Medical Staff Services

HCA Florida Mercy Hospital; Miami (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, Rx, 3

Wellbeing support & counseling

401(k) with company match

Education & certification support

Tuition assistance

Fertility and family-building support

Job summary

HCA Florida Mercy Hospital in Miami seeks a Director of Medical Staff Services to lead credentialing initiatives and ensure compliance across the medical staff. You will support policy adherence, integrate with clinical strategies, and guide CPC-related processes in a large hospital system.

The role requires 5+ years of credentialing experience and professional certifications; a bachelor’s degree in healthcare management or related field is expected.

Qualifications

• Bachelor’s degree in healthcare management, business, or related field (or equivalent).
• Minimum 5 years credentialing experience in an acute care hospital or CVO setting.
• Certification: CPMSM and/or CPCS within 2 years of hire; prior to Aug 1, 2025 must obtain by Sept 30, 2026.

Responsibilities

• Assist with implementation and compliance of credentialing initiatives and processes.
• Maintain knowledge of HCA CPC policies and accreditation standards.
• Support integration of clinical strategies and HCA systems.

Skills

Credentialing experience

Leadership

Healthcare administration

Education

Bachelor’s degree in healthcare management, business, or related field

Job description

This position is incentive eligible.

Do you have the career opportunities as a(an) Director Medical Staff Services you want with your current employer? We have an exciting opportunity for you to join HCA Florida Mercy Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

GENERAL SUMMARY OF DUTIES: The Facility Director of Medical Staff Services assists the Chief Medical Officer, Assistant Chief Medical Officer and / or Chief Executive Officer with implementation of and compliance with credentialing initiatives/processes. The incumbent is expected to maintain a working knowledge of applicable HCA Healthcare and Parallon Credentialing Processing Center (CPC) policies, accreditation standards and regulations associated with medical staff services, and play a key role in the integration of HCA Clinical Strategies and HCA systems.

EDUCATION: Bachelor’s degree in healthcare management, business, or related field of study or an equivalent combination of training and experience required.

CERTIFICATE/LICENSE: Certified Professional Medical Services Management and/or Certified Provider Credentialing Specialist required within 2 years of hire date in role. Colleagues hired into this role prior to August 1, 2025 must obtain either certification by September 30, 2026.

EXPERIENCE: Minimum of 5 years comprehensive credentialing experience in an acute care hospital or CVO setting.

Benefits

HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties. These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center. Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation. Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer. We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support. We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.