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HCA Florida Mercy Hospital is seeking a Case Management Department Secretary to support the Director, Manager and staff. The role coordinates front office functions and ensures data accuracy across financial, medical staff and records systems.
Responsibilities include handling calls, scheduling meetings, taking minutes, assisting with special projects and processing invoices. Proficiency in Microsoft Office and healthcare experience are preferred.
Do you want to join an organization that invests in you as a(an) Case Management Department Secretary? At HCA Florida Mercy Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
The Case Management Dept. Secretary is responsible for providing support and assistance to the Director of Case Management, Manager of Case Management and the Case Management Department staff and is primarily responsible to coordinate the front office functions. Provides administrative support, data processing and integration of financial, medical staff and records data as a case management function. Responsibilities include handling incoming and outgoing department calls; coordinating schedules for meetings and events; taking minutes in staff meetings, assisting in special projects; ordering and maintaining office supplies; and interfacing with internal and external vendors. Responsible for timely processing of all departmental invoices. This position ensures the effective functioning and coordination of the main Case M Management office which serves as the entry point of patients, families, physicians and other customers and community representatives. This role includes ensuring that information is consistent and accurate in various computer programs, coordinating the information with various personnel and supporting the functions of Case Management to support the Case Management staff to support various hospital functions.
Education and Experience
High School Diploma or equivalent Preferred
Associates / Technical Preferred
3-5 years Health Care Setting Preferred
Previous secretarial experience required Required
Proficient in Microsoft
Benefits
HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties. These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center. Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation. Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer. We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support. We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.