Case Management Coordinator: Health & Care Navigator

CVS Health Corporation; DeKalb (IL); Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role, with 50-75% travel in and around DuPage, Kane, Dekalb and Kendall counties, Illinois. You will support care management, schedule appointments, and help members access benefits and education to improve outcomes.

Responsibilities include evaluating member needs, coordinating care plans, collaborating with clinical teams, and guiding members through healthcare decisions while ensuring compliance with

Qualifications

• 2+ years in Behavioral Health or Social Services or related field.
• Willingness to travel 50-75% in DuPage, Kane, DeKalb, Kendall Counties, IL.
• Experience with electronic documentation and MS Office applications.

Responsibilities

• Coordinate and support case management activities to inform outcomes.
• Evaluate member needs/eligibility and assist with benefits access.
• Monitor care plans, coordinate with clinical teams, and document progress.
• Engage with members to empower healthcare decision-making and self-management.

Skills

Behavioral Health

Social Services

Travel readiness

Education

Bachelor's or Master's in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role, with 50-75% travel in and around DuPage, Kane, Dekalb and Kendall counties, Illinois. You will support care management, schedule appointments, and help members access benefits and education to improve outcomes.

Responsibilities include evaluating member needs, coordinating care plans, collaborating with clinical teams, and guiding members through healthcare decisions while ensuring compliance with