Case Management Associate II

DUF6-MCS LLC; Piketon (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

MCSA is seeking a qualified Health Services Associate to support employee medical care, treatment, and a safe return-to-work process, acting as an interface between workers, medical professionals, hospitals, and the organization.

The role covers first aid, health management programs, returning to on-site duties, preparing reports, maintaining CAIRS records, and communicating the workers' compensation process to employees.

Qualifications

• Bachelor's Degree or equivalent.
• 4+ years of related experience, or an equivalent combination of education and experience is required.

Responsibilities

• Provide first aid and related services to employees who are ill or injured at work.
• Assist health management programs, including workers' compensation and wellness programs.
• Accompany employees to offsite hospital/healthcare visits for injuries or illnesses.
• Escort employees to physician visits for non-occupational injuries or illnesses.
• Prepare illness/injury/incident reports as required.
• Document events in the CAIRS system.
• Notify the workers' compensation carrier of potential claims.
• Explain the workers' compensation process to employees.
• Ensure medical evaluations and tests are performed according to policy.
• Review provider information and inform workers of purpose and frequency.
• Assist with communicating medical evaluation results to workers.
• Log return-to-duty exam results into ETMS.
• Discuss worker restrictions with HR/LR to determine accommodations.
• Maintain records of employees treated.

Skills

First aid

Health program administration

Documentation

Communication with HR

Return-to-work processes

Education

Bachelor's degree or equivalent

Job description

At MCSA, we know our success depends on our people. Every day, our employees support a mission that matters. We are committed to providing a safe workplace, developing our employees, and fostering a culture built on teamwork, integrity, and continuous improvement. If you’re looking for meaning work and the opportunity to make an impact, we’d like to hear from you.

Position Overview

• Under limited supervision responsible for supporting the promotion of proper employee medical care, treatment and safe return to work by serving as an interface between the worker, medical professionals, local hospitals, workers' compensation service agency, and the organization. The specific work assignment may include duties or activities in one or more of the following functional areas, in addition to other duties as assigned:

Functional:

• Assists with first aid and related services to employees or persons who become ill or injured at work facilities
• Aids in the administration of health management programs such as workers' compensation, long-term disability, and wellness programs
• Accompanies employee to the hospital/healthcare facility when the employee is transported offsite for any occupational/non-occupational injury or illness
• Escorts employee to non-occupational injury/illness physician visits when requested by management or the employee
• Prepares illness/accident/injury/incident reports as required
• Ensures, as applicable, events are documented in the Computerized Accident/Incident Reporting System (CAIRS)
• Notifies workers' compensation insurance carrier of any potential or impending claims
• Communicates the workers' compensation process to the affected employee
• Ensures the occupational medicine provider performs worker health evaluations and tests in accordance with organizational policies and procedures
• Reviews the information provided by the occupational medicine provider, establishes the content of any medical evaluations/tests, and informs the worker of the purpose, nature, and frequency
• Assists with communications of medical evaluation/test results and fitness for duty results to the worker
• Communicates, as applicable, successful completions of return to duty examinations for entry into the Electronic Training Management System (ETMS)
• Promotes the review of worker restrictions with management and site Human Resources/Labor Relations (HR/LR) to determine whether accommodations can be made
• Supports maintenance of records of employees treated

Job Requirements

• Bachelor's Degree or equivalent
• 4+ years of related experience, or an equivalent combination of education and experience is required

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.