Case Management Analyst

Guidehouse; Washington (District of Columbia); Presencial; USD 74.000 - 124.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Paid Holidays

Discretionary bonus eligibility

Parental Leave

Descripción de la vacante

Guidehouse is seeking a detail-oriented Case Management Analyst to support SharePoint-based case workflows and high-volume data entry in a fast-paced legal environment. You will help manage case trackers, organize documents, and provide support to attorney teams across multiple matters.

The role emphasizes accuracy, process improvement, and collaboration with mission stakeholders, requiring a Bachelor’s degree and 3+ years of relevant experience. Public trust eligibility is required.

Formación

• Bachelor's degree required or equivalent.
• 3+ years of overall work experience.
• Experience as Data Analyst, Case Management Analyst, Litigation Support Analyst, or similar role.
• Experience managing, reviewing, organizing, and classifying large volumes of documents and ESI.
• Experience using SharePoint for case tracking, document management, or workflow support.

Responsabilidades

• Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
• Provide case management support to attorney case teams, ensuring accurate and timely maintenance of case-related information.
• Perform high-volume data entry and updates within SharePoint-based case trackers and repositories.
• Analyze case-related data and documentation to support investigative and legal activities.
• Review, organize, classify, and manage legal documents and electronically stored information (ESI).
• Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
• Support knowledge management and document management activities across multiple case teams.
• Serve as a litigation support analyst for multiple cases or projects, including complex or high-visibility matters.

Conocimientos

Organizational skills

Analytical skills

Written communication

Verbal communication

Data entry

Educación

Bachelor's degree

Herramientas

SharePoint

Power BI

Power Apps

Power Automate

Descripción del empleo

Job Family: Technology Consulting; Travel Required: None; Clearance Required: Ability to Obtain Public Trust

We are seeking a detail‑oriented Case Management Analyst to support case‑driven and legal operational workflows while maintaining and improving a SharePoint‑based case management environment. This role blends litigation support, document and ESI management, workflow coordination, and high‑volume data entry and data quality management. The ideal candidate is equally comfortable supporting attorneys with document‑intensive case activities as they are performing precise, time‑sensitive updates to case trackers and repositories. This position is ideal for someone who enjoys working closely with mission stakeholders, improving processes, and maintaining high accuracy in a fast‑paced, case‑driven operational and legal environment.

What You Will Do:

• Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
• Provide case management support to attorney case teams, ensuring accurate and timely maintenance of case‑related information.
• Perform high-volume data entry and updates within SharePoint‑based case trackers and repositories.
• Analyze case‑related data and documentation to support investigative and legal activities.
• Review, organize, classify, and manage legal documents and electronically stored information (ESI).
• Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
• Support knowledge management and document management activities across multiple case teams.
• Serve as a litigation support analyst for multiple cases or projects, including complex or high‑visibility matters.
• Modernize and enhance the case management environment by improving existing tools, processes, and workflows.
• Identify workflow inefficiencies and develop practical process improvement solutions.
• Partner with stakeholders and end users to implement and sustain operational improvements.
• Conduct routine audits and quality assurance reviews of case data, document repositories, and case management records.
• Prepare recurring and ad hoc reports on case status, document volumes, operational metrics, and support activities.
• Ensure compliance with established procedures while maintaining the highest standards of accuracy and attention to detail.

What You Will Need:

• U.S. Citizenship Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
• Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor's degree from an accredited university.
• Minimum of three (3)+ years of overall work experience.
• Experience as a Data Analyst, Case Management Analyst, Litigation Support Analyst, or similar role.
• Experience managing, reviewing, organizing, and classifying large volumes of documents and ESI.
• Experience supporting document‑intensive, investigative, compliance, or operational environments.
• Experience using SharePoint for case tracking, document management, or workflow support.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational, analytical, written, and verbal communication skills.
• High attention to detail and commitment to accuracy.

What Would Be Nice To Have:

• Active Secret or Top Secret clearance.
• Experience supporting attorneys, litigation teams, or legal operations.
• Advanced SharePoint experience (lists, libraries, workflows, permissions, document management).
• Experience with records management or information governance programs.
• Experience with Power BI, reporting, or dashboard development.
• Experience with Power Apps and Power Automate.
• Experience leading business process improvement initiatives.
• Experience supporting federal government clients.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account
• Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is a global AI‑led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event.

Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.