Case Management Analyst

Guidehouse; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401(k) Retirement Plan

Life Insurance

Health Savings Account

Disability Insurance

Student Loan PayDown

Tuition Reimbursement

Learning Opportunities

Mobility Stipend

Parental Leave

Job summary

Guidehouse is seeking a detail-oriented Case Management Analyst to support case-driven legal workflows within a SharePoint-based environment in Arlington, VA. You will organize, update, and track cases while performing high-volume data entry and ensuring accuracy for attorneys and case teams.

The role requires 3+ years of experience, US citizenship, ability to obtain public trust, and strong proficiency in Microsoft Office. The position offers a competitive salary and comprehensive benefits.

Qualifications

• U.S. Citizenship.
• Must be able to OBTAIN and MAINTAIN a Federal or DoD 'PUBLIC TRUST' prior to onboarding with Guidehouse.
• Bachelor's degree from an accredited university.
• Minimum of three (3)+ years of overall work experience.
• Experience as a Data Analyst, Case Management Analyst, Litigation Support Analyst, or similar.
• Experience using SharePoint for case tracking, document management, or workflow support.

Responsibilities

• Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
• Provide case management support to attorney case teams, ensuring accurate and timely maintenance of case-related information.
• Perform high-volume data entry and updates within SharePoint-based case trackers and repositories.
• Analyze case-related data and documentation to support investigative and legal activities.
• Review, organize, classify, and manage legal documents and electronically stored information (ESI).
• Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
• Support knowledge management and document management activities across multiple case teams.
• Serve as a litigation support analyst for multiple cases or projects, including complex or high-visibility matters.
• Modernize and enhance the case management environment by improving existing tools, processes, and workflows.
• Identify workflow inefficiencies and develop practical process improvement solutions.
• Partner with stakeholders and end users to implement and sustain operational improvements.
• Conduct routine audits and quality assurance reviews of case data, document repositories, and case management records.
• Prepare recurring and ad hoc reports on case status, document volumes, operational metrics, and support activities.
• Ensure compliance with established procedures while maintaining the highest standards of accuracy and attention to detail.

Skills

Data analysis

Case management

Litigation support

SharePoint

MS Office

Attention to detail

Education

Bachelor's degree

Tools

SharePoint

Job description

Job Family :

Technology Consulting

Travel Required :

None

Clearance Required :

Ability to Obtain Public Trust

We are seeking a detail‑oriented Case Management Analyst to support case‑driven and legal operational workflows while maintaining and improving a SharePoint‑based case management environment. This role blends litigation support, document and ESI management, workflow coordination, and high‑volume data entry and data quality management. The ideal candidate is equally comfortable supporting attorneys with document‑intensive case activities as they are performing precise, time‑sensitive updates to case trackers and repositories.

This position is ideal for someone who enjoys working closely with mission stakeholders, improving processes, and maintaining high accuracy in a fast‑paced, case‑driven operational and legal environment.

What You Will Do :

• Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
• Provide case management support to attorney case teams, ensuring accurate and timely maintenance of case-related information.
• Perform high-volume data entry and updates within SharePoint-based case trackers and repositories.
• Analyze case-related data and documentation to support investigative and legal activities.
• Review, organize, classify, and manage legal documents and electronically stored information (ESI).
• Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
• Support knowledge management and document management activities across multiple case teams.
• Serve as a litigation support analyst for multiple cases or projects, including complex or high-visibility matters.
• Modernize and enhance the case management environment by improving existing tools, processes, and workflows.
• Identify workflow inefficiencies and develop practical process improvement solutions.
• Partner with stakeholders and end users to implement and sustain operational improvements.
• Conduct routine audits and quality assurance reviews of case data, document repositories, and case management records.
• Prepare recurring and ad hoc reports on case status, document volumes, operational metrics, and support activities.
• Ensure compliance with established procedures while maintaining the highest standards of accuracy and attention to detail.

What You Will Need :

• U.S. Citizenship
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor's degree from an accredited university.
• Minimum of three (3)+ years of overall work experience.
• Experience as as a Data Analyst, Case Management Analyst, Litigation Support Analyst, or similar role.
• Experience managing, reviewing, organizing, and classifying large volumes of documents and ESI.
• Experience supporting document-intensive, investigative, compliance, or operational environments.
• Experience using SharePoint for case tracking, document management, or workflow support.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational, analytical, written, and verbal communication skills.
• High attention to detail and commitment to accuracy.

What Would Be Nice To Have :

• Active Secret or Top Secret clearance.
• Experience supporting attorneys, litigation teams, or legal operations
• Advanced SharePoint experience (lists, libraries, workflows, permissions, document management).
• Experience with records management or information governance programs.
• Experience with Power BI, reporting, or dashboard development.
• Experience with Power Apps and Power Automate.
• Experience leading business process improvement initiatives.
• Experience supporting federal government clients.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.