CASE MANAGEMENT ADMIN ASSISTANT

Willard Peak; Tennessee; Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Free meals on shift

Career growth opportunities nationwide

PTO from day one

Job summary

Rite of Passage in Andersonville, TN, is seeking a Case Management / Student Services Administrative Assistant to support intake and admissions for new students at Norris Academy.

You will assist with documenting and maintaining student files, track incidents, and help coordinate monthly audits while ensuring safety and professional conduct in a high-accountability setting.

Qualifications

• High School diploma or equivalent.
• At least 2 years of experience in behavioral health.
• At least 2 years of experience with youth with autism.
• Able to pass background check, drug screen, TB test and physical.

Responsibilities

• Assist with intake and admissions process for new students.
• Collect, collate and disseminate admissions documentation; maintain student files.
• Track incident reports and maintain roster and movement logbook.
• Coordinate monthly case file audits; attend required meetings and trainings.
• Ensure safety, health and welfare of students and staff; mentor and maintain professionalism.

Skills

Behavioral health experience

Autism experience

Education

High School diploma or equivalent

Job description

Job Category: Professional Student Services

Requisition Number: CASEM018157

• Posted : September 21, 2026
• Full-Time
• Rate : $21 USD per hour

Locations

Showing 1 location

Andersonville, TN 37705, USA

Description

Join a group of passionate advocates on our mission to improve the lives of at-risk youth! Rite of Passage Team is hiring for the Case Management / Student Services Administrative Assistant in Andersonville, TN

Are you ready to make an IMPACT from day one? Nestled just outside the Great Smoky Mountains, around 30 miles North of Knoxville, in a small, quaint, beautiful town, called Andersonville, sits Norris Academy, a residential treatment facility that offers comprehensive, holistic services to youth with autism spectrum disorders, and/or other neurodevelopmental diagnosis.

Earn a $1,000 Bonus After Successful Completion of Essential Skills Training (within 90 days)

• Coach Counselors
• Youth Care Workers
• Child Care Workers
• Case Managers
• Teachers

Perks & Benefits: There are SO many benefits that come with working at ROP!

• Free meals on shift
• Opportunities for career growth, nationwide
• Earn PTO from day one of employment

Be sure to check out all the benefits ROP has to offer here:
ROP-benefits-and-perks-2

What you’ll do:

The Case Management Administrative Assistant provides assistance to the designated supervisor and other site employees. In this role, you will be primarily responsible for assisting with the completion of the intake and admissions process for new students.

• Collects, collates and disseminates admissions documentation, develops and constructs the initial student file and manages and maintains all student files.

Tracks and routes Type I and Type II incident reports.

Maintains a student master control roster. Daily updates the student roster with the site physical counts.

Maintains the student movement logbook and facilitates the site database.

Coordinates the monthly case file audit.

Documents and disseminates the Treatment Committee and C&P meetings agendas, minutes and follow-upitems, if applicable.

• Participate in required meetings, trainings, and professional development.
• Ensure safety, health, and welfare of students and staff at all times.
• Serve as a positive role model and mentor to staff and students.
• Maintain professionalism in a structured, high-accountability environment.
• Remain adaptable to schedule changes, including evenings, weekends, holidays, and overtime.
• Perform special projects and additional duties as assigned.

To be considered, you should:

• Have a High School diploma or equivalent.
• Have at least 2 years of experience working in behavioral health.
• Have at least 2 years of experience working with youth with autism.
• Be able to pass a criminal background check, drug screen, physical, and TB test.

After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Case Management / Student Services Administrative Assistant, you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities nationwide.
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Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.