Case Coordinator-Wade Park

Volunteers of America; Cleveland (OH); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

403(b) with company match

Job summary

Volunteers of America Ohio & Indiana seeks a Case Coordinator to support veterans in a residential facility. You will assess needs, coordinate services, and promote stability through individualized service plans based on each veteran's goals.

You will connect veterans to housing, employment, and income support and document progress with care coordination. Collaborate with an interdisciplinary team and community partners while transporting veterans to required appointments and maintaining timely

Qualifications

• Associates degree or higher with experience in social services.
• Valid driver's license required.
• Bachelor's degree is a plus for consideration.

Responsibilities

• Provide direct support and case management services to veterans residing in a residential facility.
• Assess veteran needs and develop individualized service and goal plans.
• Assist veterans with housing, employment, and income support services.
• Connect veterans with community resources and benefits.
• Provide ongoing coordination and monitor progress toward goals.
• Maintain accurate documentation including case notes and service plans.
• Collaborate with internal teams and external partners to coordinate services.
• Transport veterans to appointments and activities as needed.
• Maintain regular communication with veterans to monitor progress and barriers.

Skills

Driver's License

Social Services Experience

Education

Associates degree

Bachelor's degree

Job description

Requirements

Associates Degree with experience in social services and valid Drivers License

Responsibilities

Volunteers of America Ohio & Indiana is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1,000 committed and compassionate employees working in multiple impact areas.

The Case Coordinator provides direct support to veterans residing in a residential facility by assessing needs, coordinating services, and promoting stability and successful outcomes. Working collaboratively with veterans, interdisciplinary team members, and community partners, the Case Coordinator develops individualized service plans that are driven by each veteran's identified goals and needs.

The Case Coordinator assists veterans in accessing housing, employment, and income support services while providing ongoing care coordination to promote long-term stability. This role is responsible for connecting veterans to appropriate resources, monitoring progress, and ensuring accurate and timely documentation. Strong communication, organization, and problem-solving skills are essential to effectively support veterans with diverse and complex needs.

Key Responsibilities

• Provide direct support and case management services to veterans residing in a residential facility.
• Assess veteran needs and develop individualized service and goal plans based on identified needs, strengths, and goals.
• Assist veterans with obtaining and maintaining housing, employment, and income support services.
• Connect veterans with community resources, benefits, and supportive services to promote stability.
• Provide ongoing care coordination and monitor progress toward established goals.
• Maintain accurate and timely documentation, including case notes, service plans, goal plans, and other required records.
• Collaborate with internal team members and external partners to coordinate services and address veterans' needs.
• Transport veterans to appointments, services, and other approved activities, as needed.
• Maintain regular communication with veterans to assess progress, identify barriers, and adjust service plans accordingly.
• Participate in team meetings, trainings, and other program activities.

Applicants must have at minimum an associates degree and experience in social services or Bachelors degree. Valid drivers license is required.

We offer a generous benefits package including paid time off, medical, dental, vision and a 403b with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.

EEO is the Law

Position Type

Full-time

Salary Range

$19.50- $21.00