Case Assistant

Joan & Alan Bernikow JCC of Staten Island; New York (NY); On-site; USD 37,800 - 46,200; Full time

Job summary

The Joan & Alan Bernikow JCC of Staten Island is seeking a full-time Case Assistance Coordinator in New York. This role involves providing comprehensive case assistance to older adults, including benefits and entitlement advocacy. Key responsibilities include writing case notes, maintaining client profiles, and ensuring compliance with DFTA standards. The ideal candidate will have experience working one-on-one with clients and, preferably, Spanish-speaking skills. The position offers a salary of $42,000 annually.

Qualifications

• Experience working with constituents on a one-to-one basis.
• Experience working with active adults is a plus.
• Spanish speaking is a plus.

Responsibilities

• Provide case assistance including initial intakes and referrals.
• Maintain and update client online profiles.
• Assist with transportation intakes and unit service logs.

Skills

General case assistance

Benefits and entitlements knowledge

Experience with older adults

Spanish speaking

Job description

JOB SUMMARY

JOB SUMMARY: Responsible for assistance in all programmatic areas, as well as case assistance for older adults, ages 60+, who are enrolled as OAC and NORC participants.

WHAT YOU’LL DO

• Provide case assistance, including initial intakes, benefits/entitlements, information/referrals, advocacy, immigration services, and other case assistance as needed
• Writing comprehensive, accurate, and timely case notes
• Data entry into DFTA computer software program
• Completing and submitting monthly unit logs for case assistance and information/referral
• Assist with promoting and implementation of all department programs, as needed
• Responsible for transportation intakes and maintaining monthly unit service logs for participants
• Responsible for compliance to DFTA standards, including unit mandates
• Assist with review and entry of units, as needed
• Updating client online profiles as required
• All other projects assigned by Supervisor

CORE COMPETENCIES

• General case assistance, benefits and entitlements, work with older adults, tracking, reporting, program assistance, adhering to all required deadlines

MINIMUM REQUIREMENTS

• Experience working with constituents on a one-to-one basis; experience working with active adults a plus; Spanish speaking a plus

SALARY/HOURS

Salary: $42,000

HOURS & LOCATION

Full-Time / 40 Hours
189 Gordon Street, Staten Island, NY