Case Assistance Worker

HANAC, Inc; New York (NY); On-site; USD 20,000 - 24,000; Part time

Job summary

HANAC, Inc in Astoria, NY is seeking a compassionate Case Assistance Worker to help older adults access benefits and community resources. The role involves conducting assessments, maintaining records, and providing referrals to promote independence.

Qualifications include an Associate's Degree, experience in social services, and strong communication skills. Bilingual candidates (English/Spanish or English/Chinese) are preferred. This is a part-time position requiring 28 hours per week.

Qualifications

• Associate's Degree required; Bachelor's Degree preferred.
• Experience in social services, case management, or senior services preferred.
• Bilingual English/Spanish or English/Chinese preferred.

Responsibilities

• Conduct participant assessments and identify service needs.
• Provide referrals, follow-up services, and resource coordination.
• Assist with benefit, housing, and service applications.
• Maintain accurate case records and data entry in required systems.
• Conduct wellness calls and participant outreach.

Skills

Strong communication

Organizational skills

Microsoft Office proficiency

Data entry skills

Bilingual English/Spanish

Bilingual English/Chinese

Education

Associate's Degree

Bachelor's Degree preferred

Job description

Case Assistance Worker
Ravenswood Older Adult Center – HANAC, Inc.

Location: Astoria, NY
Schedule: 28 hours per week
Monday–Thursday: 9:00 AM – 3:00 PM
Friday: 8:00 AM – 3:30 PM
Pay: $21.22 per hour (based on experience)

About the Role

HANAC is seeking a compassionate and organized Case Assistance Worker to support older adults by connecting them with benefits, services, and community resources. This position works closely with center participants to assess needs, provide referrals, maintain records, and assist with accessing programs that promote independence and well-being.

Key Responsibilities

• Conduct participant assessments and identify service needs.
• Provide referrals, follow-up services, and resource coordination.
• Assist with benefit, housing, and service applications.
• Maintain accurate case records and data entry in required systems.
• Conduct wellness calls and participant outreach.
• Collaborate with community agencies and service providers.
• Participate in staff meetings, training, and other program activities.

Qualifications

• Associate's Degree required; Bachelor's Degree preferred.
• Experience in social services, case management, or senior services preferred.
• Bilingual English/Spanish or English/Chinese preferred.
• Strong communication, organizational, and computer skills.
• Experience with Microsoft Office and data entry systems.

HANAC is an Equal Opportunity Employer.