Case Assistant

Staten Island JCC; New York (NY); On-site; USD 37,800 - 46,200; Full time

Benefits offered by this job

Subsidized Medical options

Dental and Vision coverage

Free membership to JCC

Ample time off

Job summary

Staten Island JCC is hiring for a full-time position focused on providing case assistance to older adults ages 60 and above. Responsibilities include initial intakes, benefits advocacy, and data entry. Ideal candidates should have experience working directly with constituents, and Spanish speaking is a plus. The position offers a salary of $42,000 along with a comprehensive benefits program including medical, dental, and more, ensuring the well-being of employees and their families.

Qualifications

• Experience working with constituents on a one-to-one basis.
• Experience with active adults is a plus.
• Spanish speaking ability is a plus.

Responsibilities

• Provide case assistance, including intakes and referrals.
• Write comprehensive and timely case notes.
• Data entry into DFTA software.

Skills

Case assistance

Advocacy

Spanish speaking

Job description

JOB SUMMARY:

Responsible for assistance in all programmatic areas, as well as case assistance for older adults, ages 60+, who are enrolled as OAC and NORC participants.

WHAT YOU’LL DO:

• Provide case assistance, including initial intakes, benefits/entitlements, information/referrals, advocacy, immigration services, and other case assistance as needed
• Writing comprehensive, accurate, and timely case notes
• Data entry into DFTA computer software program
• Completing and submitting monthly unit logs for case assistance and information/referral
• Assist with promoting and implementation of all department programs, as needed
• Responsible for transportation intakes and maintaining monthly unit service logs for participants
• Responsible for compliance to DFTA standards, including unit mandates
• Assist with review and entry of units, as needed
• Updating client online profiles as required
• All other projects assigned by Supervisor

CORE COMPETENCIES:

• General case assistance, benefits and entitlements, work with older adults, tracking, reporting, program assistance, adhering to all required deadlines

MINIMUM REQUIREMENTS:

• Experience working with constituents on a one-to-one basis; experience working with active adults a plus; Spanish speaking a plus

SALARY/HOURS:

Salary: $42,000

HOURS & LOCATION:

Full-Time / 40 Hours

189 Gordon Street, Staten Island, NY

BENEFITS

The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!