Case Assistant

Paycom - ATS; Baltimore, Northern (MD, KY); Hybrid; USD 51,577,000 - 57,308,000; Full time

Job summary

Paycom - ATS in Baltimore, MD is seeking a Case Assistant to support Hidden Garden Medical Case Management. The role reports to the Ryan White Clinical Quality Manager and involves monitoring medical care adherence, scheduling reminders, assessing barriers, and assisting with transportation and appointments.

The ideal candidate holds a Bachelor’s Degree with two years of social service experience and has awareness of HIV/AIDS-related issues and minority community resources.

Qualifications

• Bachelor’s Degree with two years’ experience in a social service environment.
• Relevant background experience and sensitivity to HIV/AIDS related issues and minority community issues.
• Awareness of local AIDS services and resource providers in public/community levels.

Responsibilities

• Monitor clients’ compliance with primary medical care, mental health, and substance use appointments.
• Provide pre-appointment reminders; assess barriers to keeping appointments and assist with rescheduling HIV primary care, behavioral health and specialty appointments.
• Monitor eligibility for Ryan White services and update agency forms.
• Make phone calls to and on behalf of clients and conduct home visits for lost to care clients.
• Arrange transportation and/or accompany patients to appointments as requested.

Education

Bachelor's Degree

Job description

# Case AssistantBaltimore, MD 21215## OverviewSalary Range$18.00 - $20.00 HourlyPosition TypeFull TimeEducation LevelBachelor DegreeCategoryRegular## DescriptionThe Case Assistant reports to the Ryan White Clinical Quality Manager and provides support services for Hidden Garden Medical Case Management as instructed.**Responsibilities:**• Monitor clients’ compliance with primary medical care, mental health, and substance use appointments.• Provide pre-appointment reminders; assess barriers to keeping appointments and assist with rescheduling HIV primary care, behavioral health and specialty appointments.• Monitor eligibility for Ryan White services and update agency forms.• Make phone calls to and on behalf of clients and conduct home visits for lost to care clients.• Arrange transportation and/or accompany patients to appointments as requested## Qualifications**Qualifications:**• Bachelor’s Degree with two years’ experience working in a social service environment• Relevant background experience and sensitivity to HIV/AIDS related issues and African-American and other minority community issues.• An awareness of local AIDS services and resource providers at the public and community levels.