Associate Director- HIV Services (LCSW-C Required)

Parkwestmed; Baltimore, Northern (MD, KY); Hybrid; USD 80,000 - 95,000; Full time

Job summary

Parkwestmed in Baltimore, MD seeks an Associate Director of HIV Services (LCSW-C required) to lead Ryan White Program activities, supervise staff, and advance clinical quality. You will oversee CAREWare operations and coordinate care for HIV-positive clients.

The role requires strong leadership, advanced MS Office skills, and a commitment to serving vulnerable populations while driving policy updates and performance improvements.

Qualifications

• Master’s degree in social work with an LCSW-C licensure and supervisor certification.
• Four years’ experience in a social service environment; one year in admin/supervisory role.
• Experience and sensitivity to HIV/AIDS, African Americans and vulnerable populations.
• Familiarity with Ryan White standards of care and clinical quality management.

Responsibilities

• Supervise licensed social workers and program staff.
• Master CAREWare operations and backup for EMR imports.
• Review client data and monitor Ryan White work plan progress.
• Maintain active patient lists and ensure follow-up by case managers.
• Monitor viral load suppression status in HIV patients.
• Audit electronic charts for eligibility, treatment plans, and referrals.
• Oversee policy updates, QA plans, and performance improvement reports.
• Participate in recruitment/hiring; provide backup psychotherapy when needed.

Skills

Interpersonal communication

Detail-oriented

Multitasking

Microsoft Office (Excel/Word/Outlook)

Education

Master’s degree in social work (LCSW-C)

Tools

CAREWare

EMR system

Job description

# Associate Director- HIV Services (LCSW-C Required)Baltimore, MD 21215## OverviewSalary Range$80,000.00 - $95,000.00 SalaryPosition TypeFull TimeCategoryRegular## Description**Position Summary**The Deputy Director of Ryan White Programs is responsible for developing and utilizing methods, processes and techniques to achieve clinical quality management outcomes. The Deputy Director of Ryan White Programs will revise policies and procedures and clinical work flows for treatment and care services.**Essential Functions*** Supervise licensed social workers and other program support staff.* Master CAREWare operations and serve as backup for imports from EMR and uploads to state CAREWare system.* Review client level data reports and progress in achieving Ryan White work plan/scope goals during staff supervisions.* Maintain a list of all active patients and appropriate follow up by case managers.* Monitor the viral load suppression status of HIV positive patients.* Audit client electronic charts for updated eligibility, assessments, treatment plans, and referrals to primary care and other health and support services.* Verify new intakes and referrals/transfers to Non-Medical Case Management.* Monitor co-morbid clients with substance use and mental health disorders and compliance to treatment and care.**Deputy Director of Ryan White Programs*** Develop annual Quality Management Plan and quarterly updates; oversee PDSAs (Plan, Do, Study Act) and semi-annual performance improvement reports* Revise Hidden Garden policies and procedures manual and work flows;* Facilitate training and development sessions;* Monitor swipes and approve requests for leave;* Monitor weekly time and efforts reports;* Complete performance appraisals for clinical and support staff;* Participate in the recruitment and hiring process;* Provide backup psychotherapy for clients/household members needing professional counseling;* Facilitate HIV group sessions when needed;* Monitor contact with new and potential outreach partners and attend meetings with Outreach staff to develop and build referral relationships;* Participate in Ryan White grantor meetings as required.## Qualifications**Qualifications*** Master’s degree in social work with a LCSW-C licensure and supervisor certification;* Four years’ experience working in a social service environment; one year in an administrative or supervisory capacity.* Relevant experience and sensitivity to HIV/AIDS; African Americans and other vulnerable populations and the issues faced.* An awareness of Ryan White standards of care and clinical quality management practices.**Skills*** Motivated, organized, and detail-oriented.* Strong interpersonal and communication skills (both verbal and written).* Ability to multi-task and handle several program components at one time.* Ability to meet deadlines and to function independently under dynamic circumstances is critical.* Proficient computer skills, including experience with Microsoft Office applications – specifically Excel, Word, Access, and Outlook required.