Case Aide - Transportation & Client Support Specialist

Bethany Christian Services; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) retirement plan with employer-m

Generous time off

Education reimbursement

Wellness program

Career growth opportunities

Job summary

Bethany Christian Services in Detroit is seeking a Case Aide to support families and clients across programs. You will provide transportation to appointments and foster homes, help arrange medical and dental visits, and maintain case notes for review by the case manager.

You will also assist with scheduling, complete related paperwork, and participate in trainings as required. A valid driver's license and 21+ years old are required.

Qualifications

• Demonstrated organizational skills.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Ability to work independently with strong attention to detail.
• Must be reliable with time sensitive deadlines and tasks.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany.

Responsibilities

• Provide transportation to clients not limited to medical appointments, foster homes, and other social agencies.
• Assist with scheduling medical and dental appointments for clients.
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager.
• Monitor home visits with clients.
• Complete paperwork and phone calls for case manager, as requested.
• Schedule and prioritize work duties in partnership with supervisor and other team members.
• Report transportation problems that occur and impede timely transportation request.
• Attend trainings and meetings as assigned by supervisor.
• May assist with file audits and small purchase requests.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Skills

Organizational skills

Verbal and written communication

Customer service

Attention to detail

Reliability

MS Office

Driver's license

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Bethany Christian Services in Detroit is seeking a Case Aide to support families and clients across programs. You will provide transportation to appointments and foster homes, help arrange medical and dental visits, and maintain case notes for review by the case manager.

You will also assist with scheduling, complete related paperwork, and participate in trainings as required. A valid driver's license and 21+ years old are required.