Case Aide - Full Time

Gulf Coast Jewish Family and Community Services; Clearwater (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

403b with 25% match

Paid time off and holidays

Mileage reimbursement

Professional development

Job summary

Gulf Coast JFCS is seeking an Elder Services Case Aide in Florida to support the Case Manager, Assistant Program Director, and Program Director. The role involves processing authorizations, resolving service delivery issues, evaluating client eligibility (including Medicaid), and maintaining accurate client records.

A valid driver's license is required. The organization offers extensive benefits, ongoing training, mileage reimbursement, and opportunities to grow within elder and family services.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in a fast-paced, detail-oriented environment preferred.
• Considerable knowledge of community organization and resources.
• Ability to communicate effectively.
• Must be proficient with Microsoft Office (Excel, Word, Outlook).
• Must have a valid driver’s license with proof of auto insurance.

Responsibilities

• Assist with processing authorizations under the direction of the Case Manager.
• Help resolve service delivery problems as directed by the Case Manager.
• Assist with evaluating client eligibility for programs, including Medicaid eligibility.
• Complete and submit accurate documentation and maintain client records.
• Support internal file monitoring and client records.
• Track and maintain service logs and calendars.
• Prepare required service reports as needed.
• Communicate with potential clients for evaluation of services and referrals.
• Maintain established productivity requirements as directed by supervisor.

Skills

Communication

Attention to detail

Fast-paced environment experience

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Elder Services Case Aide is a non-exempt position responsible for supporting the Case Manager, Assistant Program Director, and Program Director.

• Assist with processing authorizations at the direction of the Case Manager
• Assist with resolving service delivery problems as needed at the direction of the Case Manager
• Assist with evaluating client eligibility for programs, including assistance with Medicaid eligibility, when appropriate
• Complete and submit accurate and timely documentation, including but not limited to maintaining client records
• Assist with internal file monitoring
• Provide clerical and client records support
• Track and keep current various service logs and calendars
• Complete required service reports as needed
• Communicate with potential clients for evaluation of services and provide appropriate referrals as needed
• Maintain established productivity requirements as established by the supervisor
• Perform all other duties as assigned

WHAT WE OFFER:

• $19.51 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Must have a high school diploma or equivalent
• Experience working in a fast-paced, detail-oriented environment preferred
• Considerable knowledge of community organization and resources
• Ability to communicate effectively
• Must have considerable knowledge of Microsoft Office (Excel, Word, and Outlook)
• Must be detail-oriented and able to maintain current, accurate records with efficiency
• Must successfully complete 701b Assessment training and receive certification within 12 months of employment.
• Must have a valid driver's license with proof of auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.