Family Support Specialist

Gulf Coast JFCS; Kissimmee (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

PTO days

Paid holidays

Health insurance

Dental insurance

Vision insurance

Healthcare concierge

Financial wellness program

Dependent care FSA

403b match

Supplementary insurance

Life/AD&D insurance

Mileage reimbursement

Professional development

Job summary

Gulf Coast JFCS in Kissimmee, FL seeks a Family Support Specialist to provide on-site, individual, and family intervention as part of a team with case managers and other professionals. You will support foster parents, primary caregivers, and guardians, addressing issues like substance use, stress, and daily living skills.

The role includes transportation of participants, crisis intervention, documentation, and potential court participation.

Qualifications

• High school diploma or equivalent required.
• At least 1 year experience with children and/or families preferred.
• Must display empathy and de-escalation skills.
• Must have valid driver’s license with auto insurance.

Responsibilities

• Provide on-site, individual, and family intervention.
• Transport and supervise children and case participants.
• Support foster parents and caregivers with training and crisis intervention.
• Prepare and submit documentation for services within required timeframes.
• Participate in on-call rotation and court proceedings when required.

Skills

Empathy

Verbal de-escalation

High-stress work environment

Lift 50 lbs

Valid driver’s license

Education

High school diploma or equivalent

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

What You Will Do

The Family Support Specialist is a non-exempt position responsible for providing on-site, individual, and family intervention. This individual works as a team member with a case manager, foster parents, primary caregivers, guardian ad litem, and other appropriate professionals. The Family Support Specialist provides assistance, intervention, and education related to issues such as substance abuse, adjustment and relationship issues, stress, daily living skills, budget training, and employment assistance.

• Provide transportation and supervision of children and case participants, including individuals with medical and behavioral health needs
• Provide, strengthen, and maintain a positive mentoring role by providing support, training, and crisis intervention to foster parents, birth parents, primary caregiver(s), and other team members involved in the case, to ensure child safety and well-being
• Assist in developing and implementing activities/tasks directed to each child, parent, and/or caregiver, according to the case plan goals and objectives
• Provide completed documentation for services rendered within required timeframes to case management program staff with the necessary verbal and written information to present at court and staffings
• Participate in on-call rotation in accordance with agency policy and program procedure
• Attend and participate in court proceedings, as appropriate and/or when required (subpoena, direct request, and when determined necessary)
• Perform all other duties as assigned.

What We Offer

• $15.00 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

What You Will Need

• Must have a High School Diploma or equivalency from an accredited and recognized secondary education institution
• At least one (1) year of experience working with children and/or families preferred
• Must display empathy
• Must have verbal de-escalation skills
• Ability to work in high-stress situations
• Ability to work with individuals who exhibit physically and/or verbally aggressive behaviors
• Ability to lift and/or carry up to 50 pounds
• Use of a personal vehicle to transport clients as needed
• Must have a valid driver's license with auto insurance coverage.

Who We Are

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.