Case Aide: Child Support & Intake Specialist

Scottcountymn; Shakopee (MN); Hybrid; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Vacation & Sick Leave

Job summary

Scott County in Minnesota seeks a compliant, detail-oriented intake specialist to manage child support caseloads, performing data entry, interviews with applicants, and support across multiple systems.

The role requires strong customer service, the ability to multi-task, and thorough knowledge of court and public assistance processes. On-site work with comprehensive benefits is provided.

Qualifications

• Data entry and multi-tasking in a fast-paced environment.
• Interviewing applicants and gathering information.
• Customer service skills when assisting clients.
• Proficiency with MS Office and basic computer systems.

Responsibilities

• Schedule intake interviews and gather information to open/maintain cases.
• Enter data into the computer system for case initiation.
• Process serve legal documents and follow up on actions.
• Coordinate with multiple agencies to resolve issues and support clients.
• E-file all time-sensitive paperwork into court administration systems.

Job description

Scott County in Minnesota seeks a compliant, detail-oriented intake specialist to manage child support caseloads, performing data entry, interviews with applicants, and support across multiple systems.

The role requires strong customer service, the ability to multi-task, and thorough knowledge of court and public assistance processes. On-site work with comprehensive benefits is provided.