Case Aide

Good Shepherd Services; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

An established industry player in the non-profit sector is seeking a dedicated Case Aide to join their progressive Foster Care program. This entry-level role involves facilitating case-related activities, providing essential administrative support to clients and their families, and ensuring effective communication throughout the process. The ideal candidate will possess strong bilingual skills in Spanish and English, along with excellent organizational abilities. This position offers a unique opportunity to make a meaningful impact in the lives of families while working collaboratively with a team of professionals. If you are passionate about youth development and community support, this role is perfect for you.

Qualifications

• Commitment to a strength-based and youth development perspective.
• Knowledge of NYC child welfare system is a plus.

Responsibilities

• Assist Case Planners with transporting participants using agency vehicles.
• Complete progress notes and paperwork, documenting visits and contacts.
• Connect families with community resources and support.

Skills

Bilingual (Spanish/English)

Excellent verbal skills

Excellent written skills

Organizational skills

Ability to work under pressure

Education

High school diploma or GED

Job description

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The Case Aide facilitates case-related activities on behalf of the Case Planners. They provide administrative support to clients and their families, and assist in preparing and processing case services forms, applications, and other paperwork as needed.

Job Details

• Job Title: Case Aide
• Reports To: Supervisor - EFFC Foster Care
• Location: 7 W. Burnside Avenue, Bronx, NY 10453
• Hours: 35 hours/week (Non-Exempt). This position requires in-office hours.
• Salary Range: $40,000 - $45,000 based on experience and education.

Major Duties

1. Work with a team of professionals in a progressive Foster Care program.
2. Assist Case Planners with transporting participants using agency vehicles.
3. Maintain a flexible schedule, including availability on Saturdays when necessary.
4. Complete progress notes and paperwork, documenting visits and contacts in CONNECTIONS.
5. Supervise family visitation sessions, observe interactions, and document accordingly.
6. Ensure consistent parent-child visitation and assist with supervision of agency visits.
7. Track activities and supports provided to families.
8. Collaborate with the team to enhance visitation support.
9. Transport children and clients to and from visits.
10. Handle service referrals and escort children and parents to appointments.
11. Connect families with community resources and support.
12. Perform other duties as assigned.

Qualifications

• Commitment to a strength-based and youth development perspective.
• Bilingual (Spanish/English) required.
• High school diploma or GED minimum.
• Driver's license preferred.
• Knowledge of NYC child welfare system is a plus.
• Excellent verbal, written, and organizational skills.
• Ability to work under pressure and meet deadlines.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations