Case Aide (EFFC)

Children's Aid Society; New York (NY); Hybrid; USD 40,000 - 44,000; Full time

Job summary

An established industry player is seeking a compassionate Case Aide for their Enhanced Family Foster Care program. This vital role involves supporting children and families in various welfare situations, ensuring continuity of care through supervision of family visits, assisting with service referrals, and maintaining organized case files. The ideal candidate will possess strong communication and organizational skills, with a desire to work collaboratively in a dynamic team environment. Flexibility is key, as the position may require adapting to the department's needs. Join a mission-driven organization dedicated to providing essential support to vulnerable families.

Qualifications

• High school diploma or GED required; college degree preferred.
• Bilingual in Spanish/English is a plus.

Responsibilities

• Supervise and document family visits.
• Assist with service referrals and escort families to appointments.
• Maintain case files and participate in case reviews.

Skills

Verbal Communication

Organizational Skills

Bilingual (Spanish/English)

Basic Computer Literacy

Education

High School Diploma or GED

College Degree

Job description

$40,000 to $44,000

Position Summary:

The Case Aide in the Enhanced Family Foster Care (EFFC) program plays a key support role within a team prepared to respond to a wide range of child welfare situations—from short-term placements supporting family reunification to specialized care for children with chronic medical, developmental, or trauma-related needs. The Case Aide helps ensure continuity of care by supervising and documenting family visits, assisting with service referrals, escorting children and parents to appointments, maintaining case files, and participating in case reviews. This position is essential in providing consistent, compassionate, and organized support to children and families in care. The position reports to the designated Social Work Supervisor in the EFFC program.

Essential Duties:

1. Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
2. Work with a dynamic team of professionals in a progressive Enhanced Family Foster Care program.
3. Supervise and document family visits.
4. Assist in handling service referrals for children and families.
5. Escort children and parents to appointments.
6. Complete filing.
7. Attend case reviews.

Minimum Qualifications:

1. High school diploma or GED minimum requirement—College degree preferred.
2. Bilingual in Spanish/English preferred.

Key Competencies:

1. Strong desire to work with children and families.
2. Knowledge of the New York City child welfare system a plus.
3. Excellent verbal, writing, and organizational skills.
4. Flexibility and ability to work under pressure and meet deadlines; Flexible work schedule, as needed.
5. Basic computer literacy.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children’s Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by law. Children’s Aid is committed to complying with applicable laws governing non-discrimination in employment. This policy applies to all employment terms, including hiring, promotion, termination, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or violations of this policy, and will take appropriate corrective action. Retaliation against employees providing information or assisting in investigations is prohibited.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration. This flexibility is essential for maintaining communication, teamwork, and operational efficiency. The position's requirements are subject to periodic review and adjustment based on organizational needs.