Program Manager

Lutheran Social Service of Minnesota; Minneapolis (MN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Alive Workplace

Excellent benefits package

PTO & holidays

Job summary

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. As the Program Manager for Housing, you will oversee the daily operation and coordination of supportive housing programs within the Housing and Family Services Department.

This role emphasizes leadership of staff, program development, budget oversight, and ensuring compassionate, trauma-informed care for families

Qualifications

• Bachelor's degree in human service or equivalent plus 4 years' experience in a human services field.
• Valid driver's license and current insurance.
• Knowledge of crisis intervention; chemical dependency treatment, physical or sexual abuse, family violence.
• Knowledge and experience about motivational interviewing, harm reduction, housing first model and trauma informed care.
• Experience working with low-income families and homelessness.
• Ability to work with culturally diverse populations and demonstrate cultural competency.
• Strong organizational skills and effective communication within teams.

Responsibilities

• Provide case management to families to address barriers leading to homelessness and support community living.
• Provide leadership within the department including program development and direct service delivery.
• Monitor revenue and expense reports and contribute to annual budgets.
• Supervise case managers and interns in the Housing Department.

Skills

Strong organizational skills

Effective communication

Cultural competency

Team collaboration

Education

Bachelor's degree in human service or equivalent

Job description

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

As the Program Manager for Housing, you will oversee the daily operation and coordination of supportive housing programs for families experiencing homelessness within the LSS Housing and Family Services Department. The primary functions of this position is coordination and execution of housing programs in the 7-county Metro Area, program development and supervision of staff and programs.

Additional Responsibilities:

• Provide case management to our families to address the barriers leading to homelessness, improve the quality of their lives, strengthen family functioning, and teach life skills that will allow them to be able to obtain and maintain community living in the least restrictive environment possible.
• Provide leadership within the department including program development, modeling of direct service delivery and contribution to the creation of new initiatives.
• Monitor revenue and expense reports and contribute to the creation of annual budgets.
• Provide supervision of case managers and interns in the Housing Department.

What We Offer You:

• An excellent benefits package that includes medical, dental, life, vision, 403(b) plan with a match, wellness program, and other ancillary plans.
• Generous PTO plan, paid holidays, and 3 float days.
• Opportunities to continue professional development.
• An ALIVE Workplace that is supportive, healthy and fun!

Qualifications and Requirements:

• Bachelor's degree in human service or equivalent plus 4 years' experience in a human services field required.
• Valid driver's license and current insurance.
• Knowledge of crisis intervention; chemical dependency treatment, physical or sexual abuse, family violence required.
• Knowledge and experience about motivational interviewing, harm reduction, housing first model and trauma informed care.
• Previous experience working with low-income families and homelessness.
• Demonstrates the ability to work with a culturally diverse population and of cultural competency.
• Strong organizational skills.
• Demonstrate the ability to communicate effectively, positively, and professionally with participants, providers, family members, co-workers, supervisor, and others.
• Demonstrate the ability to work independently while functioning as part of a larger team to promote a positive, supportive, and collaborative atmosphere.

Qualifications

Behaviors

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Leader

: Inspires teammates to follow them

Motivations

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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