CASA Director

Family Services of the Merrimack Valley; Lawrence (MA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Family Services of the Merrimack Valley is seeking a CASA Director to oversee the Court Appointed Special Advocates program in Lawrence, MA. The role combines leadership, training, and supervision of volunteers to advocate for children in abuse and neglect cases.

The position is full-time and hybrid, with some work-from-home flexibility. The director collaborates with courts, child welfare agencies, and community partners, ensuring regulatory compliance and strong program outcomes.

Qualifications

• Experience in child welfare or related human services fields.
• Demonstrated leadership and program management abilities including supervising volunteers.
• Strong communication and interpersonal skills with diverse families and partners.
• Organizational and administrative skills (case tracking, documentation, reporting).
• Ability to work effectively in a hybrid environment and maintain confidentiality.
• Bachelor’s degree in a related field; advanced degree is a plus.
• Experience with non-profit organizations, grant writing, fundraising or community outreach is beneficial.
• Commitment to equity, inclusion, and culturally responsive practices.

Responsibilities

• Recruit, train, and supervise CASA volunteers to ensure quality advocacy.
• Collaborate with court personnel, child welfare agencies, and community partners.
• Maintain program compliance with standards and regulations.
• Monitor case assignments and volunteer performance; prepare reports and documentation.
• Support data collection, evaluation, and grant writing/fundraising efforts.
• Contribute to strategic planning, outreach, and program policy improvements.

Skills

Volunteer management

Leadership

Program management

Community partnerships

Staff supervision

Grant writing

Non-profit experience

Equity and inclusion

Education

Bachelor's degree in social work or related field

Job description

The CASA Director is responsible for overseeing the Court Appointed Special Advocates (CASA) program, ensuring that trained volunteers effectively advocate for the best interests of children involved in abuse and neglect cases. This full-time hybrid role is based in Lawrence, MA, with some flexibility for work from home. Day-to-day responsibilities include recruiting, training, and supervising CASA volunteers; collaborating with court personnel, child welfare agencies, and community partners; and maintaining program compliance with relevant standards and regulations. The CASA Director monitors case assignments and volunteer performance, prepares reports and program documentation, supports data collection and evaluation, and contributes to grant writing and fundraising efforts. The role also involves strategic planning, community outreach, and continuous improvement of program policies and procedures to enhance outcomes for children and families.

Qualifications

• Experience in child welfare, social work, or related human services fields, with knowledge of issues impacting children involved in abuse and neglect cases.
• Demonstrated leadership and program management abilities, including supervising staff or volunteers, coordinating training, and overseeing casework or advocacy efforts.
• Strong communication and interpersonal skills for working with diverse families, volunteers, court personnel, and community partners, including conflict resolution and collaboration.
• Organizational and administrative skills, such as case tracking, documentation, reporting, and basic data management for program evaluation and compliance.
• Ability to work effectively in a hybrid environment, manage time independently, and maintain confidentiality and professional boundaries.
• Bachelor’s degree in social work, human services, psychology, education, criminal justice, or a related field; advanced degree is a plus.
• Experience with non-profit organizations, grant writing, fundraising, or community outreach is highly beneficial.
• Commitment to equity, inclusion, and culturally responsive practices when serving diverse children, families, and communities.

Company Description

Family Services of the Merrimack Valley is a non-profit social service organization dedicated to helping children and families reach their full potential by building inner strengths, teaching life skills, and providing essential community-based resources. The organization serves a diverse population with compassion and respect, reaching more than 5,000 individuals annually through 20 high-quality programs. These programs focus on youth development, parent education, and emotional health, supporting growth across multiple areas of life. All services are grounded in hope and possibility, aiming to create tangible, sustainable change so individuals can thrive at home, at school, at work, and in their communities.