CASA Case Coordinator & GAL Support Lead

Richland County Government; Denver (CO); On-site; USD 30,000 - 43,000; Full time

Job summary

Richland County Government seeks a CASA Case Coordinator to supervise and support volunteer Guardians ad Litem, ensuring timely advocacy for abused and neglected children. The role involves mentorship, case monitoring, and coordinating with DSS, attorneys, and court staff.

The position requires a Bachelor’s degree in social services, GAL certification, a valid driver's license, and 2–4 years of child welfare experience. Strong communication and organizational skills are essential.

Qualifications

• Requires a Bachelor’s degree or education, training or job experience equivalent to four years of college education in social services, social work or a closely related field.
• Must possess a valid state driver’s license.
• Must possess certification as a Guardian ad Litem.
• Requires over two years of child welfare experience and up to and including four years.

Responsibilities

• Provides supervision, support and assistance to assigned volunteer Guardians ad Litem (GALs) to help ensure the delivery of appropriate, effective and timely advocacy for abused and/or neglected children.
• Participates in volunteer training classes.
• Assists in developing and implementing volunteer appreciation initiatives; prepares articles recognizing the contributions of volunteers for the program newsletter.
• Keeps the Volunteer Coordinator informed of GALs available to accept new cases; maintains familiarity with all cases currently assigned to GALs; maintains records of the profiles and preferences of GALs.
• Mentors each GAL through his/her first case; schedules and facilitates meetings with GALs to assist in developing case strategies; contacts GALs within 48 hours of any court appearances to debrief activity and support preparation of monitoring plans.
• Provides on-going professional and emotional support to GALs to help ensure quality performance and volunteer retention; maintains relationships with GALs by making monthly contact in person or by telephone.
• Attends DSS protocol staffings and EPC probable cause hearings according to rotation schedule.
• May records all attorney billable time in case files.
• Monitors case progress and compliance; reviews and ensures the maintenance of accurate and up-to-date case files.
• Attends court hearings with volunteers or acts as a Guardian ad Litem at hearings.
• Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility.
• Compiles data for and prepares records and reports as required by the department, County, and/or other agencies.
• Performs general administrative / clerical work as required, including attending meetings, preparing reports and correspondence, entering and retrieving computer data, reviewing mail and literature, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
• Attends training, conferences, seminars, meetings, etc., to increase job knowledge and skills.
• All other duties as assigned.

Skills

Counseling

Training others

Supervisory experience

Analytical reasoning

Education

Bachelor’s degree or equivalent to four years of college in social services

Job description

Richland County Government seeks a CASA Case Coordinator to supervise and support volunteer Guardians ad Litem, ensuring timely advocacy for abused and neglected children. The role involves mentorship, case monitoring, and coordinating with DSS, attorneys, and court staff.

The position requires a Bachelor’s degree in social services, GAL certification, a valid driver's license, and 2–4 years of child welfare experience. Strong communication and organizational skills are essential.