Carwash Guest Experience Specialist

Sun Day Carwash; Los Angeles (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Highland Park Car Wash is seeking energetic Team Members for full-time and part-time roles. You will greet customers, operate the point of sale, and sell carwash packages and memberships while ensuring a fun, safe environment for all.

In Hospitality & Tunnel duties, you’ll inspect cars, guide them onto the conveyor, and keep the facility clean with daily checklists, while remaining attentive to customer needs with a friendly, professional attitude.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to think on your feet and react to customer preferences.
• Availability to work a varied, flexible schedule to meet business needs.
• Ability to work outdoors on your feet for several hours at a time.

Responsibilities

• Work the point of sale
• Greet and check-in carwash guests
• Sell carwashes, memberships and merchandise to customers
• Explain the differences between offerings to customers
• Visually inspect cars before they enter the carwash
• Be attentive and always maintain a safe environment for customers and coworkers
• Complete daily checklists to keep our facility clean and organized
• Scrub and pre-wash cars before they enter the carwash tunnel
• Visually inspect cars before they enter the carwash tunnel
• Guide cars onto the carwash conveyor
• Make sure customers put cars in neutral, turn windshield wipers off, take foot off the brake and take hands off the steering wheel once car is loaded on the conveyor
• Be attentive and always maintain a safe environment for customers and coworkers
• Be polite and available to address any customer concerns in a professional manner
• Give customers information about carwash packages and club memberships
• Complete daily checklists to keep our carwash facility clean

Skills

Interpersonal skills

Communication skills

Flexibility

Outdoor work

Job description

Highland Park Car Wash is seeking energetic Team Members for full-time and part-time roles. You will greet customers, operate the point of sale, and sell carwash packages and memberships while ensuring a fun, safe environment for all.

In Hospitality & Tunnel duties, you’ll inspect cars, guide them onto the conveyor, and keep the facility clean with daily checklists, while remaining attentive to customer needs with a friendly, professional attitude.