Cart Attendant

IKEA Gruppe; Merriam (KS); On-site; Confidential; Part time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

Co-worker discount

Pet insurance

Education assistance

Safety shoes

Telehealth

Dental & vision

Meal deal

Job summary

IKEA Gruppe in Merriam, KS seeks a Retail Carts Co-worker to enhance the shopping experience. You will load/unload carts, maintain loading zones, and support multiple customer service areas. This role includes evening and weekend shifts and limited benefits for a permanent part-time position.

Join a diverse team focused on helping customers and maintaining a safe, efficient store environment while upholding IKEA values and service standards.

Qualifications

• JOB TYPE: Permanent – Part‑Time (limited benefits)
• HOURS: 12–19 hrs/week (PT) — nights & weekends as shift
• Outdoor work: 50% of the time; lifting up to 50 lbs

Responsibilities

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean.
• Ensure all shopping tools (carts, pencils, yellow bags, maps, twine) are stocked and maintained during business hours.
• Ensure tools are filled at closing.
• Monitor condition of physical and digital tools, report IT issues, remove unsafe stands or tools.
• Address customer needs, resolve issues, escalate to a manager when needed.
• Support in other areas: FSHO, Exchanges & Returns, Click & Collect.
• Provide a simple and efficient handout experience during FSHO.
• Ensure proper staging during returns and accurate order handoff for Click & Collect.
• Contribute to an IKEA culture that embraces diversity.

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, escalation matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Qualifications

JOB TYPE: Permanent – Part‑Time (limited benefits)

HOURS: 12–19 hrs/week (PT) — limited openings for each

SHIFT: Retail Environment; must be able to work nights & weekends.

At IKEA, taking care of our co‑workers and their dependents is a top priority. That’s why we offer our eligible, regular co‑workers (part‑time and full‑time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The pay rate for this role is $17.50

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

The starting rate/ salary for this position is 17.5 USD