Carside Server — Guest-Focused, Fast-Paced Service

Applebee's Neighborhood Grill + Bar; Dundee (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to welcome guests, take orders, and deliver meals to cars or dining room in a prompt, friendly manner. You will familiarize guests with the menu, input orders into the POS, and ensure accurate packaging for carside to-go orders.

The role requires excellent service, ability to multitask in a fast-paced environment, and willingness to work flexible evenings and weekends. Knowledge of QR-based payments and driving safety is a plus.

Qualifications

• Excellent customer service skills.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person or via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus tables, restock and reset working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Skills

Customer service

Multitasking

Teamwork

Flexible schedule

Alcohol service

Tools

POS system

QR code payments

Job description

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to welcome guests, take orders, and deliver meals to cars or dining room in a prompt, friendly manner. You will familiarize guests with the menu, input orders into the POS, and ensure accurate packaging for carside to-go orders.

The role requires excellent service, ability to multitask in a fast-paced environment, and willingness to work flexible evenings and weekends. Knowledge of QR-based payments and driving safety is a plus.