Carside Server: Fast-Paced To-Go Service

Applebee's Neighborhood Grill + Bar; Benton Harbor (MI); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to deliver food and beverages, greet guests, and assist in a friendly, efficient service flow. You will input orders in the POS, check carside to-go accuracy, and help maintain a tidy, welcoming dining experience.

The role requires excellent customer service, teamwork, and the ability to work evenings and weekends in a fast-paced setting. You must be of legal age to serve alcohol and comfortable with mobile payments.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsabilités

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person on via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check all carside to go orders for accuracy and proper packaging and labels

Connaissances

Customer service

Multitasking

Teamwork

Communication

Flexible schedule

Description du poste

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to deliver food and beverages, greet guests, and assist in a friendly, efficient service flow. You will input orders in the POS, check carside to-go accuracy, and help maintain a tidy, welcoming dining experience.

The role requires excellent customer service, teamwork, and the ability to work evenings and weekends in a fast-paced setting. You must be of legal age to serve alcohol and comfortable with mobile payments.