Carside Server: Guest-First, Fast & Friendly

Applebee's Neighborhood Grill + Bar; Marshall (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to deliver food and beverages to guests, whether in the vehicle or dining room, while ensuring accuracy and timeliness. You will greet guests, explain menu options, take orders, and provide courteous service aligning with Applebee’s standards.

Responsibilities include cash handling, maintaining a clean workspace, and assisting guests with special requests.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork and collaboration.
• Strong work ethic with initiative and reliability.
• Ability to communicate with guests verbally in person or over the phone.

Responsibilities

• Greet guests and create a friendly environment for all guests.
• Familiarize guests with the menu and suggest items when asked.
• Take orders in person or by phone and enter correctly in POS.
• Deliver food and beverages to guests in vehicle or dining room.
• Pre-bus, restock, reset workspace and keep area clean.
• Collect payments using QR code or POS in a timely manner.
• Complete daily cleaning tasks and maintain safe environment.
• Anticipate guests’ needs to enhance the experience.
• Check carside to-go orders for accuracy and proper packaging labels.

Skills

Customer service

Multi-tasking

Teamwork

Initiative

Verbal communication

Flexibility

Lift 20 pounds

Alcohol service age

Job description

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to deliver food and beverages to guests, whether in the vehicle or dining room, while ensuring accuracy and timeliness. You will greet guests, explain menu options, take orders, and provide courteous service aligning with Applebee’s standards.

Responsibilities include cash handling, maintaining a clean workspace, and assisting guests with special requests.